Anna Xu Email & Phone Number
Sr. Customer Experience Analyst @ Meta
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Anna Xu Location
- San Francisco, CA, US
Anna Xu Work
- Sr. Customer Experience Analyst @ (September 2024 - Present)
- Sr. Program Manager II, Voice of Customer @ (June 2023 - February 2024)
- Program Manager, Listening and Insights @ (January 2023 - June 2023)
- Voice of Customer Manager, Customer and Brand Insights @ (December 2021 - January 2023)
- Senior Manager, Analytics and Insights, Global Oral Care @ (June 2020 - November 2021)
- Manager, Analytics and Insights @ (June 2018 - June 2020)
Anna Xu Education
- Cornell University
Master's degree (Applied Statistics)
2017-2018 - Cornell University
Bachelor of Science (B.S.) (Statistics)
- Shanghai American School
Anna Xu Skills
- Voice of the Customer
- Voice of the Customer Analysis
- Customer Satisfaction Research
- Net Promoter Score
- Qualitative Research
- Quantitative Research
- Statistical Analysis
- Questionnaire Design
- Customer Satisfaction (CSAT)
- Written Communication
- Tableau
- Presentations
- Key Metrics
- Communication
- Strategy
- Data Analysis
- Project Management
- Machine Learning
- SQL
- Microsoft Office
- Python (Programming Language)
- Research
- Microsoft Excel
- Market Research
Anna Xu Summary
- Anna Xu, based in San Francisco, CA, US, is currently a Sr. Customer Experience Analyst at Meta. Anna Xu brings experience from previous roles at Cruise, Amazon and Procter & Gamble. Anna Xu holds a 2017 - 2018 Master's degree in Applied Statistics @ Cornell University. With a robust skill set that includes Voice of the Customer, Voice of the Customer Analysis, Customer Satisfaction Research, Net Promoter Score, Qualitative Research and more. Anna Xu has 1 emails and 1 mobile phone numbers on RocketReach.
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