Anna Xu Location
- San Francisco, CA, US
Anna Xu Work
- 2024 -now Sr. Customer Experience Analyst @
- 2023 -2024 Sr. Program Manager II, Voice of Customer @
- 2023 -2023 Program Manager, Listening and Insights @
- 2021 -2023 Voice of Customer Manager, Customer and Brand Insights @
- 2020 -2021 Senior Manager, Analytics and Insights, Global Oral Care @
- 2018 -2020 Manager, Analytics and Insights @
Anna Xu Education
- Cornell University
Master's degree (Applied Statistics)
2017-2018 - Cornell University
- Shanghai American School
Anna Xu Skills
- Voice of the Customer
- Voice of the Customer Analysis
- Customer Satisfaction Research
- Net Promoter Score
- Qualitative Research
- Quantitative Research
- Statistical Analysis
- Questionnaire Design
- Customer Satisfaction (CSAT)
- Written Communication
- Tableau
- Presentations
- Key Metrics
- Communication
- Strategy
- Data Analysis
- Project Management
- Machine Learning
- SQL
- Microsoft Office
- Python (Programming Language)
- Research
- Microsoft Excel
- Market Research
Anna Xu Summary
- Anna Xu, based in San Francisco, CA, US, is currently a Sr. Customer Experience Analyst at Meta. Anna Xu brings experience from previous roles at Cruise, Amazon and Procter & Gamble. Anna Xu holds a 2017 - 2018 Master's degree in Applied Statistics @ Cornell University. With a robust skill set that includes Voice of the Customer, Voice of the Customer Analysis, Customer Satisfaction Research, Net Promoter Score, Qualitative Research and more. Anna Xu has 3 emails and 1 mobile phone numbers on RocketReach.
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