Anna Wakeman Email
Head of Customer Improvement and Transformation - IT
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Anna Wakeman Location
- United Kingdom
Anna Wakeman Work
- Head of Customer Improvement and Transformation - IT @ South Staffordshire Group (September 2026 - Present)
- IT Business Partner @ (September 2021 - Present)
- Information Technology Business Partner @ (January 2017 - September 2021)
- Information Technology Business Partner @ National Grid (March 2015 - September 2021)
- Lead Business Analyst @ National Grid (March 2014 - March 2015)
- Business Analyst @ National Grid Metering (August 2012 - March 2014)
- Business Analyst @ OnStream Metering Services (A National Grid Company) (June 2008 - December 2011)
- Process Analyst @ National Grid Metering/OnStream Metering Services (June 2007 - June 2008)
- Process Coordinator @ (February 2005 - May 2007)
Anna Wakeman Education
- Alderbrook Secondary School 1991-1997
Anna Wakeman Skills
- Analysis
- Building Relationships
- Business Analysis
- Business Intelligence
- Business Planning
- Business Process Design
- Business Process Improvement
- Business Process Mapping
- Business Requirements
- Business Transformation
- CRM
- Casewise Corporate Modeler
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Lean Thinking
- Management
- Microsoft Office
- Mobilisation
- Negotiation
- New Business Development
- PRINCE2
- Presentation Development
- Presentations
- Problem Solving
- Process Simulation
- Program Management
- Project Management
- Project Planning
- Requirements Analysis
- Requirements Gathering
- Sales
- Six Sigma
- Smart Metering
- Stakeholder Management
- Strategy
- Training Delivery
- User Acceptance Testing
- Visio
- Workshop Facilitation
Anna Wakeman Summary
- Anna Wakeman, based in United Kingdom, is currently a Head of Customer Improvement and Transformation - IT at South Staffordshire Group. Anna Wakeman brings experience from previous roles at South Staffordshire Plc, Cadent Gas Limited and National Grid. Anna Wakeman holds a 1991 - 1997 Alderbrook Secondary School. With a robust skill set that includes Analysis, Building Relationships, Business Analysis, Business Intelligence, Business Planning and more. Anna Wakeman has 1 emails on RocketReach.
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