Anna Todd Email & Phone Number
Head of Service Excellence @ Foresters Financial
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Anna Todd Location
- United Kingdom
Anna Todd Work
- 2025 - now Head of Service Excellence @
- 2024 - 2025 Servicing Transformation Lead @
- 2023 - 2024 Associate Director - UK Servicing @ Zopa
- 2022 - 2023 Director Service and Support Optimisation - Interim @
- 2021 - 2022 Head of Service and Support Optimisation @
- 2019 - 2021 Director Global Customer Contact @
- 2017 - 2019 Head of Sales and Service Which? @
- 2012 - 2016 Head of Customer Services @ Partnership
- 2011 - 2012 Freelance Consultant @ Independent Consulting
- 2009 - 2011 Director Of Operations @ Fast Trak Solutions Ltd
- 2007 - 2009 Head of Operations @ PlusOne Insurance Services
- 2006 - 2007 Site Director - Kingston @ Sitel UK
- 2000 - 2005 Customer Service Director @ Flying Flowers
- 1996 - 2000 Group Call Centre Manager @
Anna Todd Education
- Higher Education
Anna Todd Skills
- Contact Centers
- Call Center
- Outsourcing
- Performance Management
- Operations Management
- Leadership
- Financial Services
- Training
- Insurance
- Customer Service
- Customer Experience
- Workforce Management
- BPO
- Telemarketing
- Coaching
- Process Improvement
- Relationship Management
- Employee Engagement
- Team Leadership
- Training Delivery
- Management
- Business Analysis
- Team Management
- Social Media
- New Business Development
- Sales
- Microsoft Word
- Services
- Human Resources
- Microsoft Office
- Communication
- Stakeholder Management
- Call Centers
- People Management
- Strategy
Anna Todd Summary
- Anna Todd, based in United Kingdom, is currently a Head of Service Excellence at Foresters Financial. Anna Todd brings experience from previous roles at Foresters Financial, Zopa and Post Office Ltd. Anna Todd holds a Higher Education. With a robust skill set that includes Contact Centers, Call Center, Outsourcing, Performance Management, Operations Management and more. Anna Todd has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Foresters Financial Employees
Matt Berman
President and Chief Executive Officer
Toronto, ON, CA
Martin Sheerin
Board Member
New London, NH, US
Js Ledoux
VP, North American Product Management
Toronto, ON, CA
Meghan Seybold
Vice President People and Culture
Toronto, ON, CA
Jeremy Wing
VP, Actuarial Pricing and Advanced Analytics
Toronto, ON, CA
Caroline Rendall
Chief Risk Officer
Toronto, ON, CA
Sona Kovoor
Regional Vice President
Toronto, ON, CA
Lynn Haight
COO and CFO
Toronto, ON, CA
Rene Zanin
Chief Legal Officer
Toronto, ON, CA
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