Solutions Engineer (Pre-sales) @ (December 2025 - August 2026)
Technical Writer, via IBM and PwC @ (September 2024 - November 2025)
Technical Writing projects @ (August 2022 - August 2024)
Customer Support Specialist @ (October 2020 - August 2024)
Customer Support Specialist @ (April 2020 - September 2020)
Verification Specialist @ (June 2018 - May 2019)
Anna Tkachenko Education
National University «Kyiv Aviation Institute»
Master's degree (Language Interpretation and Translation)
2013-2019
Anna Tkachenko Skills
Attention to Detail
BPMN
Business Process Automation
CAT tools
CRM
CRM automation
Communication
Confluence
Contact Centers
Content Management Systems (CMS)
Cross-Cultural Communication Skills
Cross-team Collaboration
Customer Satisfaction
Customer Service
Customer Support
Data Modeling
Demos
Documentation
E-Learning
Editing
Email Clients
Email Etiquette
Employee Training
English
Feddback sharing
Git
GitHub
Google Docs
HTML5
Hands-on Training
Help Desk Support
IT Documentation
Instructional Design
Jira
Knowledge Management
Low-Code Development
Markdown
Microsoft Office
No-Code Development
Online Help
Oral Communication
Presales
Problem Solving
Process Flow Documentation
Project Management
Proofreading
Quality Assurance
Style Guide Creation
Technical Documentation
Technical Writing
Text Editing
Time Management
Translation
Trello
Writing
Zen
Zendesk
Anna Tkachenko Summary
Anna Tkachenko, based in Warsaw, PL, is currently a Product Enablement Specialist at Precursive. Anna Tkachenko brings experience from previous roles at Creatio, Google and Grammarly. Anna Tkachenko holds a 2013 - 2019 Master's degree in Language Interpretation and Translation @ National University «Kyiv Aviation Institute». With a robust skill set that includes Attention to Detail, BPMN, Business Process Automation, CAT tools, CRM and more. Anna Tkachenko has 1 emails on RocketReach.
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