Customer Success Coordination and Communications Manager @ (July 2024 - January 2025)
Customer Success Coordinator @ (August 2022 - July 2024)
CDR Manager @ (January 2022 - August 2022)
CDR Training Coordinator @ (January 2021 - December 2021)
Customer Development Representative (CDR) II @ (January 2020 - December 2020)
Business Development Representative Team Lead @ (January 2019 - December 2019)
Business Development Representative @ Gregg Young Chevrolet (December 2016 - December 2018)
Direct Support Professional @ (November 2015 - October 2016)
Sales Associate @ Charming Charlie (December 2014 - November 2015)
Sales Associate @ (October 2013 - November 2014)
Research Assistant @ (February 2014 - July 2014)
Anna Stephens Education
University of Nebraska at Omaha
Bachelor Degree (PSYCHOLOGY)
2012-2017
Hawkeye Community College
Associate Degree (Liberal Arts and Sciences/Liberal Studies)
2011-2012
Anna Stephens Skills
Account Management
Advisory Boards
Agile Methodologies
Analytical Skills
Announcements
Asana
Atlassian Suite
Budget Management
Budget Tracking
Business Operations
Business Process Development
Business Process Improvement
Business Project Management
Business Readiness
Change Initiatives
Change Management
Checklists
Communication
Communications Management
Confluence
Critical Thinking
Cross-departmental Coordination
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Analysis
Digital Learning
Employee Engagement
Event Planning
External Communications
Gainsight
Haystack
IT Service Management
Information Technology
Inter-departmental Coordination
Internal Communications
Interpersonal Communication
Inventory Management
KPI Dashboards
Knowledge Management
Leadership
Learning Management Systems
Live Event Production
Microsoft Excel
Microsoft Office
Microsoft Word
Multiple Projects Simultaneously
Negotiation
Onboarding
Operations
Operations Management
Organization Skills
Organizational Change Management
PowerPoint
Presentations
Problem Solving
Process Flow Documentation
Program Management
Project Documentation
Project Implementation
Project Management
Project Management Software
Project Planning
Project Portfolio Management
Project Reporting
Relationship Building
Research
Retail
SPSS
Sales
Salesforce Lightning
Service Delivery
SharePoint
Software Implementation
Software Implementation Management
Software Project Management
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Status Tracking
Strategic Communications
Strategic Customer Development
Strategic Initiatives
Strategic Thinking
System Implementations
Teamwork
Technical Documentation
Technology Change Management
Time Management
Timeline Development
Timelines
Training
Transition Management
Trello
Wrike
Written Communication
Zendesk
Anna Stephens Summary
Anna Stephens, based in Omaha, NE, US, is currently a Client Experience Administrator at CHIPD. Anna Stephens brings experience from previous roles at Buildertrend. Anna Stephens holds a 2012 - 2017 Bachelor Degree in PSYCHOLOGY @ University of Nebraska at Omaha. With a robust skill set that includes Account Management, Advisory Boards, Agile Methodologies, Analytical Skills, Announcements and more. Anna Stephens has 1 mobile phone numbers on RocketReach.
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