Anna Smart Email
Senior Lead for Customer and Colleague Journeys, Economic Crime Prevention Platform @ Lloyds Banking Group
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Anna Smart Location
- St Albans, GB
Anna Smart Work
- 2024 -now Senior Lead for Customer and Colleague Journeys, Economic Crime Prevention Platform @
- 2023 -2024 Senior Manager Business Agility | Systems Thinking | Service Design | Transformation @
- 2015 -2023 Head of Systems Thinking and Organisational Design | Organisational Development | Transformation @
- 2013 -2015 Service Improvement Manager | Systems Thinking | Service Design | Transformation @
- 2012 -2013 Strategic Housing Performance, Policy and Project Officer | Strategy @
- 2010 -2012 National Management Trainee (Local Government Graduate Scheme) | Contract Management @
- 2009 -2010 General Election Campaign Manager @
- 2009 -2010 Supply Teacher @
- 2009 -2009 Policy and Research Intern @
- 2008 -2008 English Teacher @ Secondary School, Thailand
- 2007 -2008 Teaching Assistant @
Anna Smart Education
- University of Warwick - Warwick Business School
Postgraduate Diploma (Local Government Management)
2010-2012 - Leeds Trinity University
Postgraduate Certificate in Education (PGCE) (Secondary History)
2008-2009 - Durham University
BA(Hons): First Class (History)
2004-2007
Anna Smart Skills
- Change Management
- Systems Thinking
- Local Government
- Public Sector
- Policy
- Research
- Policy Analysis
- Training
- Stakeholder Engagement
- Project Management
- Leadership
- Project Planning
- Fundraising
- Stakeholder Management
- Management
- Strategy
- Community Engagement
- PowerPoint
- Customer Service
- Sales Management
Anna Smart Summary
- Anna Smart, based in St Albans, GB, is currently a Senior Lead for Customer and Colleague Journeys, Economic Crime Prevention Platform at Lloyds Banking Group. Anna Smart brings experience from previous roles at Lloyds Banking Group, London Borough of Camden and Crawley Borough Council. Anna Smart holds a 2010 - 2012 Postgraduate Diploma in Local Government Management @ University of Warwick - Warwick Business School. With a robust skill set that includes Change Management, Systems Thinking, Local Government, Public Sector, Policy and more. Anna Smart has 2 emails on RocketReach.
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