2018 -now Customer Relations Director -Settlement Department @
2015 -2018 Manager of Customer Relations @
2014 -2014 Case Manager @
2012 -2014 Receptionist @
2007 -2012 Communications Specialist @ Vahey Insurance Company
Anna Plumly Education
Shippensburg University of Pennsylvania
Bachelor of Arts (B.A.) (Sociology)
2007-2011
Abington Friends School
High School Diploma
Anna Plumly Skills
Customer Satisfaction
Cold Calling
Lead Generation
Cross-team Collaboration
Oral Communication
Written Communication
Administrative Assistance
C-Level Relationships
C-Level Executive Support
Opportunity Identification
Legal Compliance
Client Liaison
Client Relations
Third Party Relationships
Standard Operating Procedure (SOP)
Employee Learning & Development
Supervisory Skills
Teamwork
Communication
Cross-functional Team Leadership
Operations Management
Account Management
Onboarding
Performance Management
KPI Implementation
Diversity & Inclusion
Human Resources (HR)
Relationship Building
Business Process Improvement
Problem Solving
Vendor Management
Management
Leadership
Team Building
Customer Relations
Strategic Communications
Customer Relationship Management (CRM)
Key Performance Indicators
Project Management
Recruitment
Business development
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Interviewing
Customer Service
Employee Relations
Interpersonal Skills
Time Management
Anna Plumly Summary
Anna Plumly, based in Philadelphia, PA, US, is currently a Customer Relations Director -Settlement Department at Simon & Simon, PC. Anna Plumly brings experience from previous roles at Simon & Simon, PC and Vahey Insurance Company. Anna Plumly holds a 2007 - 2011 Bachelor of Arts (B.A.) in Sociology @ Shippensburg University of Pennsylvania. With a robust skill set that includes Customer Satisfaction, Cold Calling, Lead Generation, Cross-team Collaboration, Oral Communication and more. Anna Plumly has 1 emails and 1 mobile phone numbers on RocketReach.
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