2023 -
now DT Service Desk - Incident Controller @
2021 -
2022 L3 IT Engineer @
2009 -
2021 IT Service Desk and Problem Management @
2003 -
2008 Mainframe Technical Analyst @
1999 -
2003 Technical Production Mainframe Analyst @
1998 -
1999 Computer Production Operator @
Anna Mirza Education
Triton College
Associate in Applied Science
1995
-
1998
Anna Mirza Skills
IT Strategy
Management
Teamwork
Program Management
Business Analysis
SDLC
Vendor Management
Change Management
Process Improvement
Disaster Recovery
Visio
Time Management
Data Center
Software Documentation
Integration
ITIL
IT Management
Anna Mirza Summary
Anna Mirza, based in Chicago, IL, US, is currently a DT Service Desk - Incident Controller at United Airlines. Anna Mirza brings experience from previous roles at United Airlines and J P Morgan Chase. Anna Mirza holds a 1995 - 1998 Associate in Applied Science @ Triton College. With a robust skill set that includes IT Strategy, Management, Teamwork, Program Management, Business Analysis and more. Anna Mirza has 2 emails and 2 mobile phone numbers on RocketReach.
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