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Anna Maxwell Location
London, GB
Anna Maxwell Work
Head of Concierge @ (January 2023 - Present)
Head of Member Services @ (April 2021 - August 2022)
Soho Support Manager, Soho Home and Cowshed @ (January 2021 - March 2021)
eCommerce and Cowshed Spa Customer Support Manager @ (January 2019 - December 2020)
eCommerce Customer Care Manager @ (January 2018 - December 2018)
Senior eCommerce Customer Care Coordinator @ (January 2017 - December 2017)
eCommerce Customer Care Coordinator @ (September 2015 - December 2016)
Member Services Executive @ (April 2015 - September 2015)
Production Assistant @ (April 2014 - February 2015)
Account Executive @ (April 2013 - February 2014)
Brand Assistant @ (September 2012 - May 2013)
Operations and Sales Executive @ The Great Divide (January 2012 - September 2012)
Anna Maxwell Education
The University of Manchester
Design Management for Fashion Retailing (Bachelor of Science)
2007-2010
Anna Maxwell Skills
Adobe Creative Suite
B2C
Brand Awareness
Business Development
Coaching
Communication
Community Engagement
Customer Analysis
Customer Experience
Customer Insight
Customer Satisfaction
Customer Service
Data Analysis
E-commerce
Fashion
Hospitality
KPI Reports
Leadership
Luxury
Magento
Management
Membership
Membership Retention
Microsoft Office
Operations Management
Performance Reporting
Process Improvement
Project Management
Public Relations
Recruiting
Sales
Sales Strategy
Salesforce
Service-Level Agreements (SLA)
Shopify
Staff Retention
Strategic Initiatives
Team Building
Team Motivation
Training and Development (HR)
VIP Services
Voice of the Customer
Anna Maxwell Summary
Anna Maxwell, based in London, GB, is currently a Head of Concierge at LYMA. Anna Maxwell brings experience from previous roles at Hydrow, Inc. and Soho House & Co. Anna Maxwell holds a 2007 - 2010 Design Management for Fashion Retailing in Bachelor of Science @ The University of Manchester. With a robust skill set that includes Adobe Creative Suite, B2C, Brand Awareness, Business Development, Coaching and more. Anna Maxwell has 2 emails on RocketReach.
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