Anna Mass Email & Phone Number
Global Account Director for Leanpath@Google @ Leanpath
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Anna Mass Location
- Portland, OR, US
Anna Mass Work
- 2026 - now Global Account Director for Leanpath@Google @
- 2024 - now Account Director - Independent Account Segment @
- 2024 - 2024 Account Manager @
- 2022 - now Founder and Principal Consultant @
- 2022 - 2024 Senior Consultant @
- 2022 - 2022 Director of Customer Experience @
- 2021 - 2022 Manager of Customer Success and Experience @
- 2020 - 2021 Senior Customer Success Account Manager @
- 2020 - 2020 Customer Success Lead @
- 2019 - 2020 Customer Success Manager @
- 2017 - 2019 Customer Success Manager @
- 2017 - 2018 Senior Customer Engagement Representative @
- 2016 - 2017 Premium Customer Engagement Representative @
- 2015 - 2016 Customer Engagement Representative @
- 2015 - 2015 Administrative Assistant @
- 2014 - 2015 Account Manager @
- 2013 - 2014 Recruiting Coordinator @
- 2013 - 2013 Events and Volunteer Coordinator @
- 2012 - 2013 International Visitors Program Intern @
- 2012 - 2012 Reunion Weekend Coordinator @
- 2011 - 2012 Administrative Assistant @
- 2010 - 2011 Choir Tour Manager @ Lewis & Clark College Choir
- 2009 - 2009 Administrative Assistant @ Gamma Medica Medical Imaging
- 2008 - 2008 Administrative Assistant @
Anna Mass Education
- Lewis and Clark College
Bachelor of Arts, Political Science; Foreign Languages; Mandarin Chinese and Spanish
2008 - 2012 - Lewis and Clark College
Bachelor of Arts (Political Science; Foreign Languages; Mandarin Chinese and Spanish)
2008 - 2012 - Beijing University 2010 - 2010
- Oakwood School 2000 - 2008
Anna Mass Skills
- Strategic Consulting
- Facilitation
- Business Process Mapping
- Customer Journeys
- Customer Retention
- Customer Engagement
- Customer-focused Service
- Start-up Consulting
- Process Improvement
- Customer Insight
- Sales Enablement
- Customer Experience
- Customer Success
- Operating Systems
- Business Strategy
- Consulting
- Event Planning
- Event Management
- Research
- Social Media
- Nonprofits
- Volunteer Management
- Fundraising
- Public Speaking
- Customer Service
- Program Management
- Management
- Microsoft Office
- Alumni Relations
- Raiser's Edge
- Fundraisers
- Public Relations
- Spanish
- Social Networking
- Grant Writing
- Program Development
- Editing
- Databases
- Community Outreach
- PowerPoint
- Teaching
- Microsoft PowerPoint
- Salesforce.com
- Gainsight
- Customer Support
- Customer Satisfaction
- Business-to-Business (B2B)
- Leadership
- HubSpot
- ChurnZero
- Strategy
- Customer Relationship Management (CRM)
- Client Relations
- Google Suite
Anna Mass Summary
- Anna Mass, based in Portland, OR, US, is currently a Global Account Director for Leanpath@Google at Leanpath. Anna Mass brings experience from previous roles at Leanpath, Mass Engagement Solutions and Excelerate. Anna Mass holds a 2008 - 2012 Bachelor of Arts, Political Science; Foreign Languages; Mandarin Chinese and Spanish @ Lewis and Clark College. With a robust skill set that includes Strategic Consulting, Facilitation, Business Process Mapping, Customer Journeys, Customer Retention and more. Anna Mass has 2 emails and 1 mobile phone numbers on RocketReach.
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