Anna Mass Email & Phone Number
Global Account Director for Leanpath@Google @ Leanpath
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Anna Mass Location
- Portland, OR, US
Anna Mass Work
- Global Account Director for Leanpath@Google @ (April 2026 - Present)
- Account Director - Independent Account Segment @ (November 2024 - Present)
- Account Manager @ (August 2024 - December 2024)
- Founder and Principal Consultant @ (July 2022 - Present)
- Senior Consultant @ (October 2022 - January 2024)
- Director of Customer Experience @ (March 2022 - June 2022)
- Manager of Customer Success and Experience @ (July 2021 - March 2022)
- Senior Customer Success Account Manager @ (November 2020 - July 2021)
- Customer Success Lead @ (January 2020 - May 2020)
- Customer Success Manager @ (May 2019 - January 2020)
- Customer Success Manager @ (July 2017 - April 2019)
- Senior Customer Engagement Representative @ (February 2017 - April 2018)
- Premium Customer Engagement Representative @ (July 2016 - February 2017)
- Customer Engagement Representative @ (August 2015 - July 2016)
- Administrative Assistant @ (July 2015 - August 2015)
- Account Manager @ (September 2014 - February 2015)
- Recruiting Coordinator @ (October 2013 - August 2014)
- Events and Volunteer Coordinator @ (January 2013 - July 2013)
- International Visitors Program Intern @ (September 2012 - January 2013)
- Reunion Weekend Coordinator @ (May 2012 - June 2012)
- Administrative Assistant @ (May 2011 - April 2012)
- Choir Tour Manager @ Lewis & Clark College Choir (October 2010 - March 2011)
- Administrative Assistant @ Gamma Medica Medical Imaging (June 2009 - August 2009)
- Administrative Assistant @ (January 2008 - December 2008)
Anna Mass Education
- Lewis & Clark College
Bachelor of Arts (Political Science; Foreign Languages; Mandarin Chinese and Spanish)
2008-2012 - Beijing University 2010-2010
- Oakwood School 2000-2008
Anna Mass Skills
- Strategic Consulting
- Facilitation
- Business Process Mapping
- Customer Journeys
- Customer Retention
- Customer Engagement
- Customer-focused Service
- Start-up Consulting
- Process Improvement
- Customer Insight
- Sales Enablement
- Customer Experience
- Customer Success
- Operating Systems
- Business Strategy
- Consulting
- Event Planning
- Event Management
- Research
- Social Media
- Nonprofits
- Volunteer Management
- Fundraising
- Public Speaking
- Customer Service
- Program Management
- Management
- Microsoft Office
- Alumni Relations
- Raiser's Edge
- Fundraisers
- Public Relations
- Spanish
- Social Networking
- Grant Writing
- Program Development
- Editing
- Databases
- Community Outreach
- PowerPoint
- Teaching
- Microsoft PowerPoint
- Salesforce.com
- Gainsight
- Customer Support
- Customer Satisfaction
- Business-to-Business (B2B)
- Leadership
- HubSpot
- ChurnZero
- Strategy
- Customer Relationship Management (CRM)
- Client Relations
- Google Suite
Anna Mass Summary
- Anna Mass, based in Portland, OR, US, is currently a Global Account Director for Leanpath@Google at Leanpath. Anna Mass brings experience from previous roles at Leanpath, Mass Engagement Solutions and Excelerate. Anna Mass holds a 2008 - 2012 Bachelor of Arts in Political Science; Foreign Languages; Mandarin Chinese and Spanish @ Lewis & Clark College. With a robust skill set that includes Strategic Consulting, Facilitation, Business Process Mapping, Customer Journeys, Customer Retention and more. Anna Mass has 3 emails and 1 mobile phone numbers on RocketReach.
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