Anna Marin Email & Phone Number
Senior Manager, CX Operations @ Headway
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Anna Marin Location
- New York, NY, US
Anna Marin Work
- Senior Manager, CX Operations @ (January 2025 - Present)
- Director, CX Operations @ (January 2024 - January 2025)
- Sr. Program Manager, CX @ (January 2023 - January 2024)
- Sr. Manager, Project Operations, CX @ (January 2020 - January 2023)
- Sr. Manager, Business Process Operations, Global Customer Care @ (January 2018 - January 2020)
- Product Operations Manager, Global Customer Care @ (January 2016 - January 2018)
- Account Executive, Inside Sales and Customer Service @ (January 2014 - January 2016)
- Business Development Executive @ (January 2009 - January 2014)
- Software Developer at Vueling Airlines @ Matchmind (January 2008 - January 2009)
- Software Developer @ Inmofactory (January 2007 - January 2008)
- Router Configuration Assistant @ (January 2006 - January 2007)
Anna Marin Education
- New Jersey Institute of Technology
MBA (Concentrating in Information Systems)
2009-2011 - Universitat Politècnica de Catalunya
Post-Degree in Management Capabilities for IT Professionals
2007-2008 - Universitat Politècnica de Catalunya
B.S. (Telecommunication Technical Engineering, Concentrating in Telecommunication Systems)
2003-2007
Anna Marin Skills
- ASP.NET
- Agile Methodologies
- Business Development
- Business Intelligence
- Business Operations
- Business Process
- Business Process Improvement
- Business Process Management
- Business Process Re-engineering
- C#
- CRM
- Cloud Computing
- Cross-functional Team Leadership
- Customer Experience Transformation
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data-driven Decision Making
- E-commerce
- Enterprise Software
- Global Cross-Functional Team Leadership
- Jira
- KPI Implementation
- Kanban
- Management
- Microsoft SQL Server
- Mobile Applications
- Mobile Devices
- Mobile Technology
- New Business Development
- New Business Opportunities
- Operations Management
- Operations Process Improvement
- Pre-sales
- Process Implementation
- Product Operations
- Program Management
- Project Management
- Reporting
- SQL
- SaaS
- Sales
- Salesforce.com
- Software Development Methodologies
- Software Engineering
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Streamlining Operations
- TTS
- Team Management
- Visual Studio
- Voice of the Customer
- Voice of the Customer Analysis
- Web Applications
- iOS
- iPhone
- Development
- Multitasker
- E Commerce
- Information Technology
- International Business
- Technology
- New Business
- Account Management
- Inside Sales
- Start Ups
- Hard Worker
- Customer Relationship Management
- Technical Sales
- Software
- Operations
- Team Player
- Fluent in Spanish
- Pre Sales
- Customer Relationship Management Crm
- Data Driven Decision Making
- Business Process Re Engineering
Anna Marin Summary
- Anna Marin, based in New York, NY, US, is currently a Senior Manager, CX Operations at Headway. Anna Marin brings experience from previous roles at Noom and Shutterstock. Anna Marin holds a 2009 - 2011 MBA in Concentrating in Information Systems @ New Jersey Institute of Technology. With a robust skill set that includes ASP.NET, Agile Methodologies, Business Development, Business Intelligence, Business Operations and more. Anna Marin has 5 emails and 1 mobile phone numbers on RocketReach.
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