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Anna Luprano Location
Laval, QC, CA
Anna Luprano Work
2022 -now Director, Contact Centre @
2014 -2022 Manager, Call center Operations @
2013 -2014 Customer Care Management @ Sivem
2010 -2013 Customer Service Manager @
2004 -2010 Supervisor-Customer Care @
Anna Luprano Education
McGill University
Certificate (Management)
2008-2012
Anna Luprano Skills
Leadership
Customer Experience
Teamwork
Customer Retention
Tourism
Operations Management
Coaching
Customer Satisfaction
Management
Team Management
Training
Team Leadership
Call Centers
B2b
Call Center
Customer Service
Leisure
Account Management
Travel
Anna Luprano Summary
Anna Luprano, based in Laval, QC, CA, is currently a Director, Contact Centre at Air Canada Vacations. Anna Luprano brings experience from previous roles at Air Canada Vacations, Sivem and Aeroplan. Anna Luprano holds a 2008 - 2012 Certificate in Management @ McGill University. With a robust skill set that includes Leadership, Customer Experience, Teamwork, Customer Retention, Tourism and more. Anna Luprano has 2 emails on RocketReach.
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