Anna Ludwig Email

Senior IT Service and Key-Account Managerin @ Kanton Basel-Stadt

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Anna Ludwig Location

Basel, BS, CH

Anna Ludwig Work

2022 - now Senior IT Service and Key-Account Managerin @
2020 - 2022 Wirtschaftsinformatikerin - Prozesse Warenwirtschaft – ACES Einkauf @
2018 - 2020 Wirtschaftsinformatikerin - E-Commerce 2nd Level @
2016 - 2018 Head of IT Service Management @
2015 - 2015 Head of Operations Center ad Int. and Qualified Systems Operation and Service Manager @ redtoo inc
2014 - 2014 Teamlead Qualified Systems Operation and Service-Operations Manager for Novartis TechOps IT @ redtoo inc
2014 - 2014 Service-Operations Manager @
2011 - 2014 Senior IT Supporter and Junior Service Manager for Novartis NSC-CH @
2011 - 2014 Senior IT Supporter and Junior Service Manager @
2009 - 2011 Senior IT Supporter @
2009 - 2011 Senior IT Supporter for Novartis International and Executive Support @ cBcon services ag

Anna Ludwig Education

Analytica International
Fachinformatikerin Fachrichtung Systemintegration (Informatik)
2005 - 2008

Anna Ludwig Skills

Operations Management
IT Operations
Incident Management
Change Management
Customer Support
GxP
IT Infrastructure Management
IT Service Management
Escalations Management
English
German
ITIL v3 Foundations Certified
PRINCE2 Foundations Certified
SLA
Computer System Validation
Service Management
Pharmaceutical Industry
IT-Operationen
IT-Service-Managment
Pharmaindustrie
Servicemanagement
Computervalidierung
IT-Management
Störungsmanagement
IT Management
IT-Strategie
Informationstechnik
Lieferantenverwaltung
Support
Geschäftsprozesse
Server
Virtualisierung
Prozessverbesserung
Veränderungsmanagement
Service-Level-Agreements
Business Process
IT Strategy
Teamführung
Optimierung von Geschäftsabläufen
Informationstechnologie
IT-Betrieb
Technischer Support
Microsoft Office
Microsoft Excel
Application Performance Management
Computer System
Java
It Operationen
Linux
Itil V3 Foundations
Service Level Agreements
It Service Managment
Project Management
It Strategie
ITIL
Prince2 Foundations
It Betrieb
IT Infrastructure
Projektmanagement
Projektleitung

Anna Ludwig Summary

Anna Ludwig, based in Basel, BS, CH, is currently a Senior IT Service and Key-Account Managerin at Kanton Basel-Stadt. Anna Ludwig brings experience from previous roles at Coop and redtoo inc. Anna Ludwig holds a 2005 - 2008 Fachinformatikerin Fachrichtung Systemintegration in Informatik @ Analytica International. With a robust skill set that includes Operations Management, IT Operations, Incident Management, Change Management, Customer Support and more. Anna Ludwig has 1 emails on RocketReach.

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