Anna Ludwig Email
Senior IT Service Managerin @ Kanton Basel-Stadt
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Anna Ludwig Location
- Basel, BS, CH
Anna Ludwig Work
- 2022 -now Senior IT Service Managerin @
- 2020 -2022 Wirtschaftsinformatikerin - Prozesse Warenwirtschaft – ACES Einkauf @
- 2018 -2020 Wirtschaftsinformatikerin - E-Commerce 2nd Level @
- 2016 -2018 Head of IT Service Management @
- 2015 -2015 Head of Operations Center ad Int. and Qualified Systems Operation and Service Manager @ redtoo inc
- 2014 -2014 Teamlead Qualified Systems Operation and Service-Operations Manager for Novartis TechOps IT @ redtoo inc
- 2014 -2014 Service-Operations Manager @
- 2011 -2014 Senior IT Supporter and Junior Service Manager @
- 2009 -2011 Senior IT Supporter @
- 2011 -2014 Senior IT Supporter and Junior Service Manager for Novartis NSC-CH @
Anna Ludwig Education
- Analytica International
Fachinformatikerin Fachrichtung Systemintegration (Informatik)
2005-2008
Anna Ludwig Skills
- Operations Management
- IT Operations
- Incident Management
- Change Management
- Customer Support
- GxP
- IT Infrastructure Management
- IT Service Management
- Escalations Management
- English
- German
- ITIL v3 Foundations Certified
- PRINCE2 Foundations Certified
- SLA
- Computer System Validation
- Service Management
- Pharmaceutical Industry
- IT-Operationen
- IT-Service-Managment
- Pharmaindustrie
- Servicemanagement
- Computervalidierung
- IT-Management
- Störungsmanagement
- IT Management
- IT-Strategie
- Informationstechnik
- Lieferantenverwaltung
- Support
- Geschäftsprozesse
- Server
- Virtualisierung
- Prozessverbesserung
- Veränderungsmanagement
- Service-Level-Agreements
- Business Process
- IT Strategy
- Teamführung
- Optimierung von Geschäftsabläufen
- Informationstechnologie
- IT-Betrieb
- Technischer Support
- Microsoft Office
- Microsoft Excel
- Application Performance Management
- Computer System
- Java
- It Operationen
- Linux
- Itil V3 Foundations
- Service Level Agreements
- It Service Managment
- Project Management
- It Strategie
- ITIL
- Prince2 Foundations
- It Betrieb
- IT Infrastructure
- Projektmanagement
- Projektleitung
Anna Ludwig Summary
- Anna Ludwig, based in Basel, BS, CH, is currently a Senior IT Service Managerin at Kanton Basel-Stadt. Anna Ludwig brings experience from previous roles at Coop and redtoo inc. Anna Ludwig holds a 2005 - 2008 Fachinformatikerin Fachrichtung Systemintegration in Informatik @ Analytica International. With a robust skill set that includes Operations Management, IT Operations, Incident Management, Change Management, Customer Support and more. Anna Ludwig has 1 emails on RocketReach.
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