2020 -
2021 Interim Group Customer and Marketing Director @
2020 -
2020 Customer and Local Marketing Director @
2017 -
2020 Customer Service Director @
2014 -
2017 State Operations Manager @
2010 -
2014 Regional Manager @
2009 -
2010 Store Manager @
2008 -
2009 Store Manager @
2003 -
2008 Various Management Roles @
Anna Lane Education
Sheffield Hallam University
Bachelor of Arts (BA) (Geography)
1997
-
2000
Anna Lane Skills
Analysis
Customer Experience
FMCG
Grocery
Loss Prevention
Management
Merchandising
Multi-channel Retail
New Store Development
Retail
Profit
Stock Management
Store Operations
Coaching
Inventory Management
POS
Sales
Retail Sales
Store Management
Visual Merchandising
Customer Service
Team Leadership
Performance Management
Time Management
Multi Channel Retail
Public Speaking
Marketing
Microsoft Excel
Strategic Planning
Training
Project Management
Microsoft Office
Anna Lane Summary
Anna Lane, based in Chester, GB, is currently a Head of Customer Experience at Marks and Spencer. Anna Lane brings experience from previous roles at Morrisons. Anna Lane holds a 1997 - 2000 Bachelor of Arts (BA) in Geography @ Sheffield Hallam University. With a robust skill set that includes Analysis, Customer Experience, FMCG, Grocery, Loss Prevention and more. Anna Lane has 3 emails and 1 mobile phone numbers on RocketReach.
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