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Anna Lane Location
Chester, GB
Anna Lane Work
Head of Customer Experience @ (January 2024 - Present)
Customer Director @ (June 2022 - December 2023)
Food Services Director @ (June 2021 - June 2022)
Interim Group Customer and Marketing Director @ (October 2020 - May 2021)
Customer and Local Marketing Director @ (April 2020 - October 2020)
Customer Service Director @ (March 2017 - April 2020)
State Operations Manager @ (August 2014 - March 2017)
Regional Manager @ (October 2010 - August 2014)
Store Manager @ (October 2009 - October 2010)
Store Manager @ (May 2008 - September 2009)
Various Management Roles @ (September 2003 - May 2008)
Anna Lane Education
Sheffield Hallam University
Bachelor of Arts (BA) (Geography)
1997-2000
Anna Lane Skills
Analysis
Customer Experience
FMCG
Grocery
Loss Prevention
Management
Merchandising
Multi-channel Retail
New Store Development
Retail
Profit
Stock Management
Store Operations
Coaching
Inventory Management
POS
Sales
Retail Sales
Store Management
Visual Merchandising
Customer Service
Team Leadership
Performance Management
Time Management
Multi Channel Retail
Public Speaking
Marketing
Microsoft Excel
Strategic Planning
Training
Project Management
Microsoft Office
Anna Lane Summary
Anna Lane, based in Chester, GB, is currently a Head of Customer Experience at Marks and Spencer. Anna Lane brings experience from previous roles at Morrisons. Anna Lane holds a 1997 - 2000 Bachelor of Arts (BA) in Geography @ Sheffield Hallam University. With a robust skill set that includes Analysis, Customer Experience, FMCG, Grocery, Loss Prevention and more. Anna Lane has 2 emails and 1 mobile phone numbers on RocketReach.
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