Anna Krat Email
R and D Director @ Pocketbook International
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Anna Krat Location
- Glasgow, GB
Anna Krat Work
- R and D Director @ (January 2014 - Present)
- Head of the TFT department @ (June 2011 - January 2014)
- HTC CIS TEAM LEADER @ RAYA CONTACT CENTER (December 2007 - May 2011)
- CUSTOMER CARE DEPARTMENT CALL CENTRE OPERATOR @ Kyivstar (June 2005 - May 2006)
Anna Krat Education
- Kyiv International University
Master (Comparative Political Science; Diplomatic and Consular Service)
2002-2010 - Kyiv International University
bachelor degree (Foreign Politics)
2002-2007 - School Level I-III of accreditation of Obukhiv town of Kyiv 1989-2000
- National Technical University of Ukraine 'Kyiv Polytechnic Institute'
mechanical engineer
Anna Krat Skills
- AI Strategy
- Analysis
- Avaya
- BPO
- Billing Systems
- Business Analysis
- Business Process Improvement
- Business Transformation
- Call Center
- Change Management
- Compliance Management
- Corporate Governance
- Cross-functional Team Leadership
- Customer Satisfaction
- Data Privacy Risk Management
- Digital Strategy
- Digital Transformation
- GSM
- ISO 27001
- Information Governance
- Information Security Management
- Microsoft 365
- OOP
- Outsourcing
- Policy Development
- Pre-sales
- Product Management
- Program Management
- Project Management
- Quality Assurance
- Requirements Analysis
- Risk Management
- Strategic Planning
- Team Leadership
- Team Management
- Telecommunications
- Troubleshooting
- VAS
- Windows
Anna Krat Summary
- Anna Krat, based in Glasgow, GB, is currently a R and D Director at PocketBook International. Anna Krat brings experience from previous roles at Obreey Products, RAYA CONTACT CENTER and Kyivstar. Anna Krat holds a 2002 - 2010 Master in Comparative Political Science; Diplomatic and Consular Service @ Kyiv International University. With a robust skill set that includes AI Strategy, Analysis, Avaya, BPO, Billing Systems and more. Anna Krat has 1 emails on RocketReach.
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