Anna Hamza Email
Service and Applications Support Responsable @ Digital Creek Software Services
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Anna Hamza Location
- Biatorbágy, HU
Anna Hamza Work
- Service and Applications Support Responsable @ (April 2019 - Present)
- Head of Department @ (January 2015 - January 2020)
- Service Delivery Manager @ (December 2013 - December 2014)
- IT Service Delivery Manager @ (July 2013 - January 2014)
- Head of Service delivery Unit @ IT-Services Hungary (May 2010 - July 2013)
- Teamleader @ IT-Services Hungary (January 2007 - May 2010)
- technical assistant @ ÁJK-Satec Kft (July 2000 - September 2006)
Anna Hamza Education
- Theodor Haubach Oberschule Berlin
- Oberstufenzentrum für Rechts und Notarwesen Berlin
Anna Hamza Skills
- Incident Management
- Operations Management
- Service Delivery
- Service Desk
- Order Management
- ITIL v3 Foundations Certified
- IT Service Management
- Change Management
- Active Directory
- Windows 7
- BMC Remedy
- Six Sigma
- Windows Server
- ITIL
- IT Operations
- Management
- Process Improvement
- Problem Management
- VMware ESX
- Leadership
- IT Management
- Sla
- Security
- IT Strategy
- ITIL Certified
- Virtualization
- Outsourcing
- System Administration
- Transition Management
- IT Outsourcing
- Disaster Recovery
- Project Planning
- Business Process
- Data Center
- Integration
- SharePoint
- Project Delivery
- Service Management
- IT Service Delivery
- PMP
- Microsoft Technologies
- Service Improvement
- Strategic Planning
- Strategy
- Microsoft Office
- Marketing
- Business Strategy
Anna Hamza Summary
- Anna Hamza, based in Biatorbágy, HU, is currently a Service and Applications Support Responsable at Digital Creek Software Services. Anna Hamza brings experience from previous roles at IT Services Hungary Kft., Cognizant and IT-Services Hungary. Anna Hamza holds a Theodor Haubach Oberschule Berlin. With a robust skill set that includes Incident Management, Operations Management, Service Delivery, Service Desk, Order Management and more.
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