Anna Fillenham's Location
England, United Kingdom
Anna Fillenham's Work
- Director - Performance Management and Voice of the Customer @ American Express
- Senior Manager - Business Transformation @ American Express
- Manager - Reengineering @ American Express
- Project Manager - Service Engineering and Transformation @ American Express
- Project Manager, Service Delivery Optimisation @ American Express
- Communications coordinator @ American Express
Anna Fillenham's Education
- Stockholm University
(Business Economics)
2005 - 2006 - Beckmans designhögskola / Beckmans College of Design
(Formgivning)
2005 - 2006 - University of East Anglia
(History of Art)
2003 - 2003
- Uppsala University
Bachelor (History of Art)
2001 - 2003
Anna Fillenham's Skills
- Six Sigma
- PRINCE2
- Credit Cards
- Customer Service
- Voice of the Customer
- Benefit Cost Analysis
- Change Management
- Business Process Improvement
- Management
- Project Management
Anna Fillenham's Summary
Anna Fillenham, based in England, United Kingdom, is currently a Director - Performance Management and Voice of the Customer at American Express, bringing experience from previous roles at American Express. Anna Fillenham holds a 2005 - 2006 Stockholm University. With a robust skill set that includes Six Sigma, PRINCE2, Credit Cards, Customer Service, Voice of the Customer and more, Anna Fillenham contributes valuable insights to the industry. Anna Fillenham has 2 emails on RocketReach.
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