Anna Fernandes's Location
Porto Alegre, RS, BR
Anna Fernandes's Work
- Customer Experience Specialist @ Doc9
- Fraud Prevention and Guesty Recovery Coordinator @ Loft
- Fraud Prevention and Guest Recovery Supervisor @ Loft
- Fraud Prevention and Social Media Specialist @ Loft
- Project and Product Manager @ Simples | Business & Design
- Operation Coordination (Team Leader) - Customer Service @ Rappi
- Head of Customer Success @ VAI
- Analista de Customer Success @ VAI
- Founder @ Armoron
- Administrative Manager @ Quantum Academia
Anna Fernandes's Education
- PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul
Master of Business Administration - MBA (Administração, Finanças e Geração de Valor)
2019 - 2021 - University of Brighton
Posgraduate (International Event Management)
2012 - 2013 - Universidade Federal do Rio Grande do Sul
Bacharel em Comunicação Social (Relações Públicas)
2005 - 2009
Anna Fernandes's Skills
- Microsoft Excel
- Microsoft Office
- Atendimento ao Cliente
- Microsoft PowerPoint
- Microsoft Word
- Marketing social
- Pesquisa
- Planejamento de eventos
- Redes sociais
- Social Media
Anna Fernandes's Summary
Anna Fernandes, based in Porto Alegre, RS, BR, is currently a Customer Experience Specialist at doc9, bringing experience from previous roles at Loft and Simples | Business & Design. Anna Fernandes holds a 2019 - 2021 Master of Business Administration - MBA in Administração, Finanças e Geração de Valor @ PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul. With a robust skill set that includes Microsoft Excel, Microsoft Office, Atendimento ao Cliente, Microsoft PowerPoint, Microsoft Word and more, Anna Fernandes contributes valuable insights to the industry. Anna Fernandes has 1 email on RocketReach.
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