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Anna F. Location
Calgary, AB, CA
Anna F. Work
Client Support Specialist @ (January 2024 - Present)
Team Lead @ (September 2018 - October 2022)
Customer Service Associate @ (October 2013 - May 2017)
Anna F. Education
Humber College
(Business-Marketing)
2015-2017
Anna F. Skills
Remote Troubleshooting
Software Support
Software as a Service (SaaS)
Attention to Detail
Microsoft Office
Analytical Skills
Problem Solving
Customer Engagement
Team Management
Key Performance Indicators
Customer Returns
Retail
CPG Industry
Customer-focused Service
Leadership
Customer Satisfaction
Customer Experience
Communication
Interpersonal Leadership
Performance Improvement
Scheduling
KPI Reporting
Customer Retention
Point of Sale (POS) Systems
Floor Management
Team Building
Time Management
Great Organizer
HootSuite
Buffer
Microsoft Word
Microsoft PowerPoint
Teamwork
Customer Service
Customer Service Management
Customer Success
Customer Support
Client Rapport
Troubleshooting
De-escalation
Challenging Environment
Relationship Building
Social Media Communications
Salesforce.com
Inventory Management
Public Speaking
Anna F. Summary
Anna F., based in Calgary, AB, CA, is currently a Client Support Specialist at POSitec Solutions. Anna F. brings experience from previous roles at UNIQLO and Walmart Canada. Anna F. holds a 2015 - 2017 Humber College. With a robust skill set that includes Remote Troubleshooting, Software Support, Software as a Service (SaaS), Attention to Detail, Microsoft Office and more. Anna F. has 2 emails on RocketReach.
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