Anna Egan Email
Director, Customer Care @ Right Time Heating and Air Conditioning Canada
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Anna Egan Location
- Toronto, ON, CA
Anna Egan Work
- Director, Customer Care @ (July 2024 - Present)
- A1 Air Conditioning and Heating @
- Reliance Home Comfort @
- Rogers Communications @
- Product Knowledge Specialist @ Sears Canada (July 2003 - April 2008)
- Sales and Customer Service Representative @ (April 2007 - November 2007)
Anna Egan Education
- Seneca Polytechnic
Adult Education - Staff Training and Development
2015-2017 - Sheridan College
Project Management
2014-2016 - Sheridan College
Business Administration (Management and Operations)
2004-2006 - CEO Global Network
CEO Global Leadership Training Program
2022 - Rogers Communications
Master Certification in Facilitation
2015 - Orbit Group - Compas
T3 (Train the Trainer) Coaching - ACHIEVE7
2014 - International Career School Canada
Medical Office Assistant/Specialist
2007
Anna Egan Skills
- Business Planning
- Call Centers
- Case Studies
- Change Management
- Coaching
- Communication
- Conflict Resolution
- Contact Centers
- Corporate Communications
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Dispatching
- Employee Engagement
- Employee Relations
- Employee Training
- Escalations Management
- Interpersonal Skills
- Inventory Management
- Key Performance Indicators
- Leadership
- Management
- Mentoring
- Merchandising
- Microsoft Office
- Negotiation
- Performance Management
- Presentations
- Problem Solving
- Project Management
- Project Planning
- Recruiting
- Renewals
- Retail
- Sales
- Sales Management
- Senior Stakeholder Management
- Stakeholder Management
- Store Management
- Strategic Business
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Time Management
- Training
- Training Delivery
- Vendor Management
- Water Heaters
- Workforce Management
Anna Egan Summary
- Anna Egan, based in Toronto, ON, CA, is currently a Director, Customer Care at Right Time Group of Companies. Anna Egan brings experience from previous roles at A1 Air Conditioning & Heating, Reliance Home Comfort, Rogers Communications and Sears Canada. Anna Egan holds a 2015 - 2017 Adult Education - Staff Training and Development @ Seneca Polytechnic. With a robust skill set that includes Business Planning, Call Centers, Case Studies, Change Management, Coaching and more. Anna Egan has 5 emails on RocketReach.
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