Help Desk Manager @ (September 2011 - October 2016)
Help Desk Supervisor @ (August 2005 - September 2011)
Help Desk Team Lead @ (April 2003 - August 2005)
Desktop Support Specialist @ (October 1999 - April 2003)
Anna Chow Education
University of Maryland - Robert H. Smith School of Business
BS (Business Administration)
Anna Chow Skills
System Deployment
IT Management
IT Strategy
Help Desk Support
Data Center
Project Management
IT Service Management
ITIL
IT Operations
Technical Support
SharePoint
Active Directory
Disaster Recovery
Information Assurance
Information Security
Integration
Network Security
Networking
Operating Systems
Program Management
Requirements Analysis
Security
Servers
System Administration
Systems Engineering
Troubleshooting
Virtualization
Unix
Visio
VMware
Analysis
Windows Server
Enterprise Architecture
PowerPoint
Strategic Planning
Training
Customer Service
Anna Chow Summary
Anna Chow, based in Rockville, MD, US, is currently a Senior InfoSec Engineer at MITRE. Anna Chow brings experience from previous roles at MITRE and MITRE Corporation. Anna Chow holds a BS in Business Administration @ University of Maryland - Robert H. Smith School of Business. With a robust skill set that includes System Deployment, IT Management, IT Strategy, Help Desk Support, Data Center and more. Anna Chow has 2 emails and 2 mobile phone numbers on RocketReach.
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