2026 -now Customer Success and Customer Journey Lead @
2024 -2026 Senior Customer Success Manager @
2023 -2024 Customer Success Manager @
2021 -2022 Senior Consultant @
2020 -2021 Senior International Project Manager and Customer Success Manager @
2018 -2020 International Project Manager @
2017 -2017 Observer and KFOR Liaison and Monitoring Team - Deputy Team Leader @
2015 -2016 Management Trainee @
2012 -2013 Intern @ Embassy of Switzerland in Nigeria
Anna Capaul Education
Universität St.Gallen - Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften
Master of Arts (M.A.) (International Affairs and Governance)
2013-2015
Tufts University - The Fletcher School of Law and Diplomacy
Master of Arts (M.A.) (International Negotiation & Conflict Resolution, International Security Studies)
2014-2015
University of Geneva
Bachelor's Degree (International Affairs)
2009-2012
Anna Capaul Skills
Leadership
Social Media
Customer Service
Project Management
PowerPoint
Internationalization
Microsoft Office
International Business
Strategy
Anna Capaul Summary
Anna Capaul, based in Zurich, Switzerland, is currently a Customer Success and Customer Journey Lead at AlpineAI. Anna Capaul brings experience from previous roles at SAS, Computer Rock and Pitcher. Anna Capaul holds a 2013 - 2015 Master of Arts (M.A.) in International Affairs and Governance @ Universität St.Gallen - Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften. With a robust skill set that includes Leadership, Social Media, Customer Service, Project Management, PowerPoint and more.
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