Anna C. Email
Customer Success Manager and Customer Care Specialist @ Smile&Pay
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Anna C. Location
- Île-de-France, France
Anna C. Work
- Customer Success Manager and Customer Care Specialist @ (May 2022 - Present)
- Chef de Projets - Département Design et Construction @ (March 2018 - April 2022)
- Chef de Projets - Département Maintenance Corporate @ (June 2017 - March 2018)
- Chef de projets Transverses and Support Functions - Technical Services @ (May 2015 - May 2017)
- Customer success manager @ (September 2011 - April 2015)
- Assistante Commerciale (Yield) @ (September 2008 - September 2011)
Anna C. Education
- Ecole de Savignac
Bachelor's degree in Arts of Hospitaliy Management (Hotel/Motel Administration/Management)
2007-2008 - Lycée hôtelier sainte Anne
BTS Hôtellerie Restauration (option Mercatique et Gestion hôtelière)
2004-2007
Anna C. Skills
- E-commerce
- Gestion d'évènement
- Gestion de la fidélisation des clients
- Gestion de portefeuille clients
- Gestion de projet
- Gestion de projets
- Hospitality
- Hôtellerie
- Microsoft Office
- Newsletters
- Relation client
- Réseaux sociaux
- Sauveteur Secouriste au travail
- Secteur hôtellerie
- Service client
- Upsell / Cross-sell
- Web
Anna C. Summary
- Anna C., based in Île-de-France, France, is currently a Customer Success Manager and Customer Care Specialist at Smile&Pay. Anna C. brings experience from previous roles at AccorInvest, AccorHotels and API & YOU Agence Conseil Communication E-commerce. Anna C. holds a 2007 - 2008 Bachelor's degree in Arts of Hospitaliy Management in Hotel/Motel Administration/Management @ Ecole de Savignac. With a robust skill set that includes E-commerce, Gestion d'évènement, Gestion de la fidélisation des clients, Gestion de portefeuille clients, Gestion de projet and more.
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