Anna Burek Email

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Head of Customer Support | PhD in Sociolinguistics @ (July 2022 - Present)
Researcher @ (January 2022 - Present)
Head Of Customer Experience @ (November 2021 - March 2022)
Project Owner: Gamification in Customer Support and Engagement @ (August 2020 - March 2022)
Customer Support and Engagement Lead @ (February 2020 - November 2021)
Sales Operations Lead @ (March 2019 - February 2020)
Revenue Scrum Master @ (March 2019 - February 2020)
Customer Success Operations Manager @ (August 2018 - March 2019)
Customer Success Manager @ (February 2018 - July 2018)
Marketing Specialist @ (November 2017 - February 2018)
Customer Service Executive @ (January 2015 - January 2016)
Independent Journalist @ Raciborskie Media (January 2008 - January 2016)
Independent Journalist @ KONTAKTY Magazine (January 2013 - December 2015)
PR Manager @ Wines & Olives (January 2013 - January 2015)
Owner @ AB Agencja Informacyjno-Eventowa (January 2013 - January 2015)
PR Manager @ SANDRA BECKER (July 2014 - December 2014)
TV Journalist @ Sikh Channel (April 2013 - November 2013)
Radio Journalist @ Mittendrin Radio (January 2005 - January 2012)

Uniwersytet Marii Curie-Skłodowskiej w Lublinie
Postgraduate Degree (Teaching English as a Second or Foreign Language/ESL Language Instructor)
2025-2026
LSIB London School of International Business
advanced training (AI & Empathy)
2025-2026
Conversational Design Institute
advanced training (Conversation Designer)
2025-2025
Wyższa Szkoła Biznesu - National Louis University w Nowym Sączu
Postgraduate Degree (Psychology of Business)
2023-2024
NPSx
advanced training (Customer Strategy Building)
2023-2023
University of Warsaw
Kurs (Herstories)
2022-2022
University of Warsaw
advanced training (Communication Design)
2022-2022
Karriere Tutor
advanced training (Marketing Strategies in Business Operations)
2022-2022
Progress Project
training (Crisis Management in Teamwork)
2022-2022
WSB Schools of Banking in Poland
Postgraduate Degree (Teaching Qualifications)
2017-2019
University of Ostrava
PhD studies (Polish Philology/ field of expertise: Sociolinguistics)
2013-2018
Freie Universität Berlin
master's degree exchange (Philosophy/ field of expertise: Migration studies)
2015-2016
University of Wroclaw
master's degree (Polish Philology/ field of expertise: Communication)
2007-2013
University of Ljubljana
master's degree exchange (Sociology/ field of expertise: Journalism)
2011-2012

Anna Burek, based in Berlin, DE, is currently a Head of Customer Support | PhD in Sociolinguistics at Clue by Biowink. Anna Burek brings experience from previous roles at Polska Akademia Nauk and Piavita. Anna Burek holds a 2025 - 2026 Postgraduate Degree in Teaching English as a Second or Foreign Language/ESL Language Instructor @ Uniwersytet Marii Curie-Skłodowskiej w Lublinie. With a robust skill set that includes AI Automation, AI Empathy Design, AI w projektowaniu, Angielski, Applied Sociolinguistics and more. Anna Burek has 1 emails on RocketReach.