Anna Averina Email & Phone Number
CX Director @ Wildberries
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Anna Averina Work
- 2023 -now CX Director @
- 2017 -2022 Director of Customer Service @
- 2017 -2022 Директор по Клиентскому Сервису (CS Director) @
- 2015 -2017 Директор по Клиентскому Сервису @
- 2015 -2017 Director of Customer Service @
- 2013 -2015 Заместитель Директора по Клиентскому Сервису @
- 2013 -2015 Deputy Customer Service Director @
- 2013 -2013 Operational Director @
- 2013 -2013 Операционный Директор @
- 2013 -2013 Deputy Call Center Director @
- 2013 -2013 Заместитель Директора Call-центра @
- 2011 -2013 Head of Sales Call Center @
- 2011 -2013 Руководитель отдела продаж (Call-центр) @
- 2008 -2011 Sales Analyst @
- 2008 -2011 Аналитик Отдела Продаж @
- 2007 -2008 Head of Sales Team @
- 2007 -2008 Руководитель группы продаж @
- 2005 -2007 Руководитель группы обучения и развития Контактного центра @
- 2005 -2007 Head of Training group @
Anna Averina Education
- Государственный Университет Управления (ГУУ) / State University of Management (SUM)
(Finance and Financial Management Services)
2007
Anna Averina Skills
- Sales Management
- Insurance
- General Insurance
- Call Centers
- Call Center Development
- Employee Training
- Data Analysis
- Analytics
- Negotiation
- Business Analysis
- E-commerce
- Business Strategy
- Training
- Operations Management
- Management
- Analysis
- Sales
- Recruiting
- Customer Service
- Leadership
- Project Management
- E Commerce
- Strategic Planning
- Team Leadership
- Microsoft Excel
- Contact Centers
- COPC
Anna Averina Summary
- Anna Averina, is currently a CX Director at Wildberries. Anna Averina brings experience from previous roles at Avito and Lamoda Group. Anna Averina holds a Государственный Университет Управления (ГУУ) / State University of Management (SUM). With a robust skill set that includes Sales Management, Insurance, General Insurance, Call Centers, Call Center Development and more. Anna Averina has 2 emails on RocketReach.
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