Anna Averina Email & Phone Number
CX Director @ Wildberries
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Anna Averina Work
- CX Director @ (July 2023 - Present)
- Director of Customer Service @ (April 2017 - July 2022)
- Директор по Клиентскому Сервису (CS Director) @ (April 2017 - July 2022)
- Директор по Клиентскому Сервису @ (October 2015 - March 2017)
- Director of Customer Service @ (October 2015 - March 2017)
- Заместитель Директора по Клиентскому Сервису @ (December 2013 - September 2015)
- Deputy Customer Service Director @ (December 2013 - September 2015)
- Operational Director @ (August 2013 - December 2013)
- Операционный Директор @ (August 2013 - December 2013)
- Deputy Call Center Director @ (April 2013 - August 2013)
- Заместитель Директора Call-центра @ (April 2013 - August 2013)
- Head of Sales Call Center @ (January 2011 - April 2013)
- Руководитель отдела продаж (Call-центр) @ (January 2011 - April 2013)
- Sales Analyst @ (January 2008 - January 2011)
- Аналитик Отдела Продаж @ (January 2008 - January 2011)
- Head of Sales Team @ (January 2007 - January 2008)
- Руководитель группы продаж @ (January 2007 - January 2008)
- Руководитель группы обучения и развития Контактного центра @ (January 2005 - January 2007)
- Head of Training group @ (January 2005 - January 2007)
Anna Averina Education
- Государственный Университет Управления (ГУУ) / State University of Management (SUM)
(Finance and Financial Management Services)
2007
Anna Averina Skills
- Sales Management
- Insurance
- General Insurance
- Call Centers
- Call Center Development
- Employee Training
- Data Analysis
- Analytics
- Negotiation
- Business Analysis
- E-commerce
- Business Strategy
- Training
- Operations Management
- Management
- Analysis
- Sales
- Recruiting
- Customer Service
- Leadership
- Project Management
- E Commerce
- Strategic Planning
- Team Leadership
- Microsoft Excel
- Contact Centers
- COPC
Anna Averina Summary
- Anna Averina, is currently a CX Director at Wildberries. Anna Averina brings experience from previous roles at Avito and Lamoda Group. Anna Averina holds a Государственный Университет Управления (ГУУ) / State University of Management (SUM). With a robust skill set that includes Sales Management, Insurance, General Insurance, Call Centers, Call Center Development and more. Anna Averina has 1 emails and 1 mobile phone numbers on RocketReach.
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