Ann Small Email & Phone Number
Director Patient Experience @ Wellstar Health System
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Ann Small Location
- Byron, GA, US
Ann Small Work
- Director Patient Experience @ (February 2025 - Present)
- Clinical Operations Project Manager @ (October 2021 - May 2024)
- Operations Manager @ (April 2020 - October 2021)
- Service Excellence Coach @ (March 2018 - April 2020)
- Service Excellence Coordinator @ (July 2016 - March 2018)
- Tricare Service Representative @ (October 2008 - February 2012)
- Director, Online and Catalog Operations @ Sisters3 Epilation and Lingerie Boutique (April 2007 - January 2012)
Ann Small Education
- University of Maryland Global Campus
Master's degree (Health/Health Care Administration/Management)
2012-2013 - George Mason University
BS (Health Systems Management)
1998-2000 - University of Arizona 1994-1998
Ann Small Skills
- Beneficiary Advising
- Change Management
- Customer Service
- Data Analysis
- Employee Training
- Healthcare
- Healthcare Management
- Inventory Management
- KPI Reporting
- Key Performance Indicators
- Microsoft Office
- Operations Management
- Patient Experience
- Performance Appraisal
- Presentation Skills
- Process Improvement
- Project Management
- Provider Coaching
- Public Speaking
- Research
- SOP Authoring
- SOP Development
- Service Recovery
- SharePoint Member
- Strategic Planning
- Team Building
- Training Facilitation
- Vaccine Managment
Ann Small Summary
- Ann Small, based in Byron, GA, US, is currently a Director Patient Experience at Wellstar Health System. Ann Small brings experience from previous roles at HealthTexas Medical Group. Ann Small holds a 2012 - 2013 Master's degree in Health/Health Care Administration/Management @ University of Maryland Global Campus. With a robust skill set that includes Beneficiary Advising, Change Management, Customer Service, Data Analysis, Employee Training and more. Ann Small has 7 emails and 1 mobile phone numbers on RocketReach.
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