Ann McSherry Email
Head of ICT Customer Experience @ Ulster University
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Ann McSherry Location
- United Kingdom
Ann McSherry Work
- Head of ICT Customer Experience @ (June 2019 - Present)
- ICT Service Centre Manager @ (January 2014 - May 2019)
- Campus ICT Manager (Belfast and Jordanstown) @ (February 2006 - December 2013)
- Deputy ICT Services Manager @ HSC Leadership Centre (September 2004 - January 2006)
- ICT Training Consultant @ HSC Leadership Centre (January 2004 - August 2004)
- Acting Head of ICT Services @ HSC Leadership Centre (August 2002 - December 2003)
- ICT Training Consultant @ HSC Leadership Centre (June 1998 - July 2002)
- Part time Lecturer @ Upper Bann Institute (September 1997 - June 2000)
- Computer Programmer and Analyst @ Southern Education and Library Board (March 1996 - June 1998)
- Computer Operator @ Southern Education and Library Board (October 1992 - February 1996)
- Typist @ Southern Education and Library Board (August 1990 - September 1992)
- Typist @ Department of Health and Social Services (March 1990 - July 1990)
Ann McSherry Education
- Ulster University
BA (Hons) Business Studies
1999-2003
Ann McSherry Skills
- Secretarial Skills
- Training
- Microsoft Office
- E-Learning
- Questionnaire Design
- Team Management
- Prince
- ITIL
- Coaching
- Customer Service Management
- IT Service Management
- Service Desk
- Service Improvement
- Change Management
- Release Management
- Management
- Project Management
- ICT
- Strategic Planning
- Research
- Higher Education
- Event Management
- Policy
- Leadership
- Customer Relationship Management (CRM)
- Tender Support
- Online Survey Design
- Office Administration
- Customer Satisfaction
- Teaching
- Qualitative and Quantitative Research Methodologies
- Tender Management
- Higher Education Recruitment
- Employee Surveys
- Procurement
- Interviewing
- IT Strategy
- System Administration
- Customer Surveys
- Tender Development
- Survey Management
- Survey Design
- Tender Preparation
- Analysis
- E Learning
- Customer Service
- Team Leadership
- Survey Research
- Customer Relationship Management Crm
- Strategy
- Customer Relationship Management
Ann McSherry Summary
- Ann McSherry, based in United Kingdom, is currently a Head of ICT Customer Experience at Ulster University. Ann McSherry brings experience from previous roles at Ulster University and HSC Leadership Centre. Ann McSherry holds a 1999 - 2003 BA (Hons) Business Studies @ Ulster University. With a robust skill set that includes Secretarial Skills, Training, Microsoft Office, E-Learning, Questionnaire Design and more. Ann McSherry has 2 emails on RocketReach.
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