Ankur Tripathi Email
Customer Success Manager(Manager) @ Tata Communications
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Ankur Tripathi Location
- New Delhi, DL, IN
Ankur Tripathi Work
- Customer Success Manager(Manager) @ (May 2024 - Present)
- Customer Experience Manager(Assistant Manager) @ (July 2022 - Present)
- Customer Success Specialist(Sr. Account Executive) @ (December 2019 - July 2022)
- Customer Service Associate @ (January 2015 - December 2019)
Ankur Tripathi Education
- SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Postgraduate Degree (PGDBM)
2019-2021 - sunrise university alwar
Bachelor of Science (B.Sc.) (Physics)
2012-2015
Ankur Tripathi Skills
- Adoption enablement
- Analytical Skills
- CSAT
- Churn Management
- Cisco Certified
- Client Onboarding
- Client Training
- Cloud Computing
- Contract Negotiation
- Cross Selling
- Customer Advocacy
- Customer Demos
- Customer Experience
- Customer Facing Roles
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Success
- Emotional Intelligence
- End User Training
- Hybrid Cloud
- IT Service Management
- ITIL Certified
- Incident Management
- Microsoft Teams
- NPS
- Negotiation
- Playbook
- Positive Work Environment
- Price Renewal
- Problem Management
- Problem Solving
- Process Improvement
- Product Adoption
- Renewal Retention
- Revenue Enhancement
- SDWAN
- Sales
- Service-Level Agreements (SLA)
- Strategic Planning
- Team Management
- User Adoption
- Utilization Review
- Zoom One
- multicloud
- Telecommunications
- Business Development
Ankur Tripathi Summary
- Ankur Tripathi, based in New Delhi, DL, IN, is currently a Customer Success Manager(Manager) at Tata Communications. Ankur Tripathi brings experience from previous roles at Tata Communications. Ankur Tripathi holds a 2019 - 2021 Postgraduate Degree in PGDBM @ SVKM's Narsee Monjee Institute of Management Studies (NMIMS). With a robust skill set that includes Adoption enablement, Analytical Skills, CSAT, Churn Management, Cisco Certified and more. Ankur Tripathi has 1 emails on RocketReach.
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