Ankit Paswan Email
Sr. Engineer @ Tech Mahindra
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Ankit Paswan Location
- New Delhi, DL, IN
Ankit Paswan Work
- Sr. Engineer @ (August 2023 - Present)
- Sr. Field Support Engineer @ (May 2023 - August 2023)
- Sr. Executive - Product Growth and Technology Operations @ (December 2021 - November 2022)
- Support Analyst @ (June 2021 - December 2021)
- Operations Associate for L1 Support @ (November 2018 - March 2021)
- Process Associate @ IndiGo (InterGlobe Technologies Pvt Ltd) (January 2017 - June 2018)
Ankit Paswan Education
- Lovely Professional University
Bachelor of Technology (B.Tech.) (Electronics and Communications Engineering)
2013-2016 - Saraswati Bal Vidya Mandir Inter Collage, Allahabad
Intermediate
2011-2012
Ankit Paswan Skills
- IVR
- Operations
- Jira
- Incident Management
- Documentation
- Microsoft Office
- Pivot Tables
- Microsoft PowerPoint
- Leadership
- Root Cause
- Product Support
- Oral Communication
- Active Listening
- Customer Relationship Management (CRM)
- Ticketing Systems
- Service-Level Agreements (SLA)
- Salesforce.com
- IT Service Management
- Service Desk
- Knowledge Sharing
- Executive Presentations
- Desktop Computers
- Dashboard
- SQL
- Technical Application
- Customer Service
- Customer Satisfaction
- Customer Experience
- Help Desk Support
- Written Communication
- Troubleshooting
- Presentations
- Presentation Skills
- Timelines
- Problem Solving
- Organization Skills
- Microsoft Office Delve
- Easily Adaptable
- Communication
- Writing
- English
- Customer Support
- CSAT
- Business Requirements
- Microsoft Excel
- Software as a Service (SaaS)
- Service Operations
- Supply Chain Management
Ankit Paswan Summary
- Ankit Paswan, based in New Delhi, DL, IN, is currently a Sr. Engineer at Tech Mahindra. Ankit Paswan brings experience from previous roles at TRIGENT SOFTWARE SOLUTIONS LTD, Shypmax, Roambee and Paytm Mall. Ankit Paswan holds a 2013 - 2016 Bachelor of Technology (B.Tech.) in Electronics and Communications Engineering @ Lovely Professional University. With a robust skill set that includes IVR, Operations, Jira, Incident Management, Documentation and more. Ankit Paswan has 3 emails on RocketReach.
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