Ankit Khanna Email & Phone Number

Director @ Simplilearn

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Ankit Khanna Location

Bengaluru, KA, IN

Ankit Khanna Work

Director @ (April 2025 - Present)
Senior Associate Director @ (April 2024 - March 2025)
Associate Director @ (May 2022 - April 2024)
Visiting Faculty (Business Ops and Leadership and Cx and Supply Chain and Customer Success) @ (July 2024 - Present)
Senior Project Manager @ (November 2021 - May 2022)
Customer Experience Specialist (OYO Campus) @ (May 2021 - November 2021)
Customer Experience Specialist (OYO Workspaces) @ (November 2019 - November 2021)
Ops Head - Premium Business @ (April 2019 - November 2019)
Sub Vertical Head @ (May 2017 - April 2019)
Nodal Manager - National @ (April 2016 - May 2017)
Operations Manager @ (August 2014 - March 2016)
Call Center Manager @ (August 2013 - August 2014)
Manager Operations @ (October 2011 - August 2013)
Team Leader (Healthcare) @ (November 2009 - October 2011)

Ankit Khanna Education

Symbiosis College for Distance Learning
Post Graduation Diploma (Information Technology)
2004-2008
Delhi University
Bachelor of Commerce 2004 (Business Statistics)
2001-2004
Dhanpatmal Virmani Sr Sec School
Commerce (Business/)
1999-2001

Ankit Khanna Skills

Active Listening
Agile Methodologies
Analytical Skills
Artificial Intelligence for Business
BPO
Business Administration
Business Analysis
Business Development
Business Operations
Business Process Improvement
Business Process Management
CRM
Call Quality
Center of Excellence
Client Relations
Communication
Confidentiality
Conflict Resolution
Contact Center Operations
Corporate Meetings
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Decision-Making
Delivery Operations
Employee Learning & Development
Employee Training
English Teaching
Escalations Management
Financial Performance
Flexible Approach
Generative AI
Global Networking
Harmonization
Hospitality
Hospitality Management
Interpersonal Skills
Language Teaching
Leadership
Management
Management Information Systems (MIS)
Mentoring
Microsoft Excel
Microsoft Office
Multitasking
Objectives and Key Results (OKRs)
Operational Requirements
Operations
Operations Management
Outsourcing
People Processes
Performance Management
Performance Metrics
Performance Reviews
Presentation Skills
Problem Solving
Process Excellence
Process Improvement
Productivity Improvement
Program Planning
Project Leadership
Project Management
Prompt Engineering
Quality Management
Relationship Development
Reporting & Analysis
Resource Management
Resource Planning
Salesforce.com Administration
Service Delivery
Service Operations
Software as a Service (SaaS)
Strategic Initiatives
Strategic Planning
Strategic Relationships
Streamlining
Team Coordination
Team Leadership
Team Management
Training
Training & Development
Transition Management
Vendor Management
Working with Children
Workplace Transformation
Telecommunications
Recruiting
Telecom
Offshoring
People Management
Sla
Time Management
Global Delivery
Call Centers
Social Media
Strategy
Customer Service
Quality Assurance
Employee Engagement
Customer Relationship Management Crm
Customer Relationship Management

Ankit Khanna Summary

Ankit Khanna, based in Bengaluru, KA, IN, is currently a Director at Simplilearn. Ankit Khanna brings experience from previous roles at Simplilearn, Symbiosis Institute of Business Management (SIBM) Bengaluru and Sprinklr. Ankit Khanna holds a 2004 - 2008 Post Graduation Diploma in Information Technology @ Symbiosis College for Distance Learning. With a robust skill set that includes Active Listening, Agile Methodologies, Analytical Skills, Artificial Intelligence for Business, BPO and more. Ankit Khanna has 2 emails and 2 mobile phone numbers on RocketReach.