Ankit Gupta Email
Application Support Engineer @ HUB
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Ankit Gupta Location
- Noida, UP, IN
Ankit Gupta Work
- Application Support Engineer @ (September 2025 - Present)
- Application Support Engineer @ (March 2023 - August 2025)
- Assistant System Engineer @ (March 2022 - February 2023)
- Assistant System Engineer trainee @ (March 2021 - February 2022)
Ankit Gupta Education
- University Institute of Technology, The University of Burdwan
Bachelor of Engineering - BE (Electronics and Communications Engineering)
2016-2020
Ankit Gupta Skills
- 24x7
- 24x7 Production Support
- Amazon EC2
- Analytical Skills
- Application Monitoring
- Application Programming Interfaces (API)
- Application Support
- C (Programming Language)
- Communication
- Core Java
- Customer Experience Management
- Customer Interaction
- Customer Issue Management
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Support
- Data Manipulation
- Data Monitoring
- Data Presentation
- Data Structures
- Database Management System (DBMS)
- Database Queries
- Databases
- Datadog
- Debugging
- Desktop Computers
- Documentation
- Elastic Stack (ELK)
- Git
- HTML
- Hypertext Transfer Protocol (HTTP)
- IT Escalation
- IT Service Management
- IT Service Management Tools
- ITIL
- Incident Management
- Information Technology
- JBoss Application Server
- Java
- Jira
- Jira Service Desk
- Kibana
- Knowledge Acquisition
- Knowledge Process Outsourcing (KPO)
- L2/L3 protocols
- Linux
- Log Analysis
- Lunix
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- MySQL
- Networking
- Oracle Database
- Oracle SQL Developer
- Oral Communication
- Outages
- PL/SQL
- Presentations
- Problem Management
- Problem Solving
- Product Knowledge
- Product Support
- Production Support
- Programming
- Python (Programming Language)
- Quality Assurance
- Query Writing
- Regulatory Reporting
- Remote Troubleshooting
- Resolving Issues
- Root Cause
- SQL
- Scripting
- Servers
- Service-Level Agreements (SLA)
- ServiceNow
- Software Development
- Software Implementation
- Software Support
- Software as a Service (SaaS)
- System Monitoring
- System Performance
- Systems Analysis
- Team Management
- Technical Documentation
- Technical Support
- Ticketing Systems
- Tier 2 Help Desk Support
- Troubleshooting
- Unix
- Written Communication
Ankit Gupta Summary
- Ankit Gupta, based in Noida, UP, IN, is currently a Application Support Engineer at HUB \ an OSTTRA company. Ankit Gupta brings experience from previous roles at Tata Consultancy Services. Ankit Gupta holds a 2016 - 2020 Bachelor of Engineering - BE in Electronics and Communications Engineering @ University Institute of Technology, The University of Burdwan. With a robust skill set that includes 24x7, 24x7 Production Support, Amazon EC2, Analytical Skills, Application Monitoring and more.
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