Ankesh Agarwal Email & Phone Number
Customer Experience Lead @ ALDAR
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Ankesh Agarwal Location
- Dubai, AE
Ankesh Agarwal Work
- 2025 -now Customer Experience Lead @
- 2024 -now Pro Bono Advisor – Strategy, Governance and Growth @
- 2023 -2025 Director, Group Customer Experience @
- 2022 -2022 Group Senior Manager, CX Strategy, Center of Excellence @
- 2021 -2022 Group Senior Manager, CX Strategy, VoC and Continuous Improvement @
- 2019 -2021 Director, CX Advisory and VoC Platforms @
- 2017 -2019 Director, Customer Success @
- 2015 -2017 Senior Manager - CX and Consumer Insights @
- 2010 -2015 Group Account Director @
- 2005 -2010 Project Director @
- 2004 -2004 Summer Internship @
- 2002 -2002 Graduate Engineer Trainee @ Sterlite Industries
Ankesh Agarwal Education
- Saïd Business School, University of Oxford
Oxford Executive Strategy Programme
2023-2023 - Indian Institute of Technology, Roorkee
MBA (Marketing)
2003-2005 - National Institute of Technology, Kurukshetra, Haryana
B.Tech. (Mechanical Engineering)
1998-2002 - St. Gabriels Academy
(Maths, Physics, Chemistry)
1986-1998
Ankesh Agarwal Skills
- Customer Experience Design
- Customer Experience Transformation
- Customer Experience Consulting
- Customer Experience Analysis
- Continuous Improvement
- Center of Excellence
- Community Engagement
- Business Analysis
- Strategic Planning
- Strategic Partnerships
- Business Growth Strategies
- Customer Experience
- Customer Journey Mapping
- Market Research
- CRM
- Market Analysis
- Consumer Behaviour
- Customer Insight
- Competitive Intelligence
- Business Development
- Analytics
- Marketing
- Marketing Strategy
- Customer Relationship Management (CRM)
- Competitive Analysis
- Consumer Behavior
- Brand Management
- Strategy
- Automotive
- Quantitative Research
- Business Strategy
- Project Management
- Consulting
- Data Analysis
- Pricing
- Vendor Management
- Business Planning
- Marketing Management
- Account Management
- P&L Management
- E-commerce
- Management
- Team Management
- Stakeholder Management
- Team Leadership
- Leadership
- Presentation Skills
- Market Intelligence
- Primary Research
- Brand Equity
- Digital Transformation
- Customer Lifecycle Management
- Customer Experience Management
- Customer Journeys
- Qualtrics
- Voice of the Customer
- Net Promoter Score
- SPSS
- Cross-functional Team Leadership
- Marketing Research
- FMCG
- Analysis
- Segmentation
- Consumer Insight
- Secondary Research
- Advertising Research
- Qualitative Research
- Research
- Operations Management
- Negotiation
- SQL
- PowerPoint
- Social Media
- Sales
- Cross Functional Team Leadership
- Microsoft Word
- Customer Relationship Management Crm
- E Commerce
- Microsoft Office
- Customer Relationship Management
Ankesh Agarwal Summary
- Ankesh Agarwal, based in Dubai, AE, is currently a Customer Experience Lead at ALDAR. Ankesh Agarwal brings experience from previous roles at The Eventique and Majid Al Futtaim. Ankesh Agarwal holds a 2023 - 2023 Oxford Executive Strategy Programme @ Saïd Business School, University of Oxford. With a robust skill set that includes Customer Experience Design, Customer Experience Transformation, Customer Experience Consulting, Customer Experience Analysis, Continuous Improvement and more. Ankesh Agarwal has 4 emails and 6 mobile phone numbers on RocketReach.
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