Anka K. Email
Business Services Director @ Lyreco Central Europe
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Anka K. Location
- Slovakia
Anka K. Work
- Business Services Director @ (April 2017 - Present)
- Customer Service Manager @ Lyreco CE, SE (January 2014 - Present)
- Customer Service Manager @ (October 2010 - August 2013)
- Customer Care Manager @ T-Mobile Slovakia, a.s. (August 2007 - August 2010)
- Business Support Center Manager @ Emerson, a,s, (July 2006 - July 2007)
- Acting Head of Department Business Processes and Quality Management @ (February 2005 - June 2006)
- Head of Team @ (January 2005 - June 2006)
- Analyst of Business Processes @ (December 2002 - December 2004)
- Education Coordinator @ HT Computers, a.s. (September 2001 - November 2002)
- Quality Manager @ Edivan, a.s. (April 2001 - June 2001)
- Front office agent @ (April 1997 - March 2001)
Anka K. Education
- Inerior design
Interior Design
2010-2012 - Univerzita Komenského v Bratislave
Mgr.
1994-1998
Anka K. Skills
- Analysis
- Business Process
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Customer Oriented
- Customer Satisfaction
- Customer Service
- Customer Support
- KPI Reports
- KPI implementation
- Management
- Organizational Effectiveness
- Process Improvement
- Project Planning
- Strategy
- Team Leadership
- Team Management
- Telecommunications
Anka K. Summary
- Anka K., based in Slovakia, is currently a Business Services Director at Lyreco Central Europe. Anka K. brings experience from previous roles at Lyreco CE, SE, Global Blue, T-Mobile Slovakia, a.s. and Emerson, a,s,. Anka K. holds a 2010 - 2012 Interior Design @ Inerior design. With a robust skill set that includes Analysis, Business Process, Business Strategy, CRM, Call Center and more. Anka K. has 1 emails on RocketReach.
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