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Anil Sharma Location
Gurugram, HR, IN
Anil Sharma Work
2023 -now Associate Manager @
2021 -2023 Functional Consultant @
2019 -2021 Technical Consultant @
2018 -2019 Consultant @
2017 -2018 IT Executive (Support) and IT Desktop Support Engineer @
2014 -2017 Information Technology Desktop Support @
2013 -2014 Computer Hardware and Networking @ Star Systems
2012 -2013 IT Technician @
Anil Sharma Education
Kalinga University, Raipur
Bachelor of Arts - BA (Fundamentals of IT and Fundamentals of IT Lab)
2017-2020
Anil Sharma Skills
Troubleshooting
Database Triggers
User Training
Project Plans
Functional Specifications
Customer Support
Communication
Business Requirements
Business Process Mapping
Additions
Technical Documentation
Lead Management
System Configuration
Zoho
Software as a Service (SaaS)
Project Delivery
Zendesk
Zoho One
Software Customization
Technical Support
Software Implementation
Windows Server
Active Directory
VMware
Microsoft Outlook
Zoho Desk
Zendesk Support
Customer Service
Zoho Campaigne
Zoho CRM
Vtiger
Ticketing Tools
Product Customization
Zoho Assist
Zoho People
Zoho Books
Zoho Recruit
Zoho Booking
Zoho Sales IQ
Zoho Survey
Zoho Social
Zoho Invoice
Zoho Forms
Zendesk Talk
Zendesk Chat
Zendesk Guide
Zendesk Explore
Customer Relationship Management (CRM)
CRM Integration
Zendesk Sell
Anil Sharma Summary
Anil Sharma, based in Gurugram, HR, IN, is currently a Associate Manager at CRM Masters InfoTech LLP (ISO 9001:27001 Company). Anil Sharma brings experience from previous roles at Target Integration and Yuva Parivartan India. Anil Sharma holds a 2017 - 2020 Bachelor of Arts - BA in Fundamentals of IT and Fundamentals of IT Lab @ Kalinga University, Raipur. With a robust skill set that includes Troubleshooting, Database Triggers, User Training, Project Plans, Functional Specifications and more. Anil Sharma has 2 emails on RocketReach.
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