Master of Science (Engineering, Information Systems)
Leeds Beckett University
Bachelor of Science
Anil Lad Skills
Solution Architecture
Contact Centers
CTI
IVR
Unified Communications
Integration
Telecommunications
CRM
Project Delivery
Genesys
Call Centers
Enterprise Software
VoIP
ITIL
Managed Services
Project Management
Service Delivery
ACD
Workforce Management
Siebel
Oil
Customer Interaction Management
Contact Centre
Call Recording
Call Routing
Outbound
Cisco UCCE
NICE
Verint
Omni-Channel Interaction Management
Multi-channel Routing
TOGAF
Pre-sales
Requirements Gathering
Consulting
Customer Experience
Multi Channel Routing
Stakeholder Management
Graphic Design
Web Development
Team Leadership
Aea
Enterprise Architecture
PBX
Maintenance
Big Data
Omni Channel Interaction Management
Pre Sales
Anil Lad Summary
Anil Lad, based in Sydney, NSW, AU, is currently a Enterprise Solutions Architect at Telstra. Anil Lad holds a Master of Science in Engineering, Information Systems @ The University of Manchester. With a robust skill set that includes Solution Architecture, Contact Centers, CTI, IVR, Unified Communications and more. Anil Lad has 4 emails on RocketReach.
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