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Angie Nelson Location
Salt Lake City, UT, US
Angie Nelson Work
Director of Customer Service @ (December 2025 - Present)
Senior Manager, Customer Service @ (May 2022 - November 2025)
Senior Manager, Sales and Service @ (July 2020 - April 2022)
Case Management Manager II @ (September 2019 - July 2020)
Sales and Service Manager II @ (December 2017 - September 2019)
Sales and Service Manager @ (September 2015 - December 2017)
Delivery Specialist @ (February 2015 - September 2015)
Sales And Service Consultant @ (June 2014 - February 2015)
Store Manager @ Exxon - Miller’s Travel Center (July 2013 - June 2014)
Collections Specialist @ (January 2012 - October 2012)
Customer Service Representative @ (April 2010 - January 2012)
Guest Service Team Lead @ (January 2010 - April 2010)
Cashier @ (October 2009 - January 2010)
Team Lead Manager @ (June 2007 - October 2009)
Hostess @ (October 2006 - June 2007)
Angie Nelson Education
Utah College of Massage Therapy
Massage Therapy/Therapeutic Massage
2008-2009
Angie Nelson Skills
Analytical Skills
Building Trust
Business Decision Making
Business Ownership
Call Center
Career Management
Change Management
Coaching
Communication
Contact Center Operations
Customer Advocacy
Customer Experience
Customer Experience Management
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Data Analysis
Decision-Making
Employee Engagement
Event Management
Event Planning
FinTech
Five9
Interpersonal Skills
Kaizen
Leader
Leadership
Leadership Development
Leading Discussions
Lean Management
Lean Six Sigma
Maestro
Management
Managing Managers
Operational Efficiency
Operational Excellence
Operations Management
Organization Skills
People Management
Performance Management
Presentations
Problem Solving
Project Management
Software as a Service (SaaS)
Strategic Planning
Strategic Thinking
Team Leadership
Team Management
Teamwork
Time Management
Women's Leadership
Zendesk
Angie Nelson Summary
Angie Nelson, based in Salt Lake City, UT, US, is currently a Director of Customer Service at Trellis. Angie Nelson brings experience from previous roles at BILL and Wayfair. Angie Nelson holds a 2008 - 2009 Massage Therapy/Therapeutic Massage @ Utah College of Massage Therapy. With a robust skill set that includes Analytical Skills, Building Trust, Business Decision Making, Business Ownership, Call Center and more. Angie Nelson has 1 emails and 1 mobile phone numbers on RocketReach.
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