Angelo Hanafey Email & Phone Number
Marketing Manager @ Emirates Insurance Company
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Angelo Hanafey Location
- Dubai, AE
Angelo Hanafey Work
- 2025 -now Marketing Manager @
- 2022 -2025 Senior Operations Manager @
- 2018 -2021 Operations Manager @
- 2014 -2018 E-Commerce Contact Centre Manager @
- 2013 -2014 Operations Support Manager @
- 2011 -2013 Quality Assurance Manager @
- 2011 -2011 Service Delivery Manager @ Stream Global Services
- 2010 -2011 Quality Team Manager @ Stream Global Services
- 2009 -2010 Service Support Manager @
- 2007 -2009 Contact Center Manager @
- 2007 -2007 Management Information Systems Specialist @
- 2006 -2007 Quality Assurance Team Leader @
- 2005 -2006 Specialist Team Supervisor @
- 2003 -2005 Inbound Team Supervisor @
- 2002 -2003 Service Quality Monitor, Coach, Coordinator @
- 2001 -2002 Customer Service Representative @
- 1999 -2001 Client Liason @
Angelo Hanafey Education
- University of Cape Town
Postgraduate Diploma in Management Practice (NQF Level 8) (Business Management Practice)
2009-2010 - Norman Henshilwood High School 1987-1997
- Graduate School of Business - University of Cape Town
Angelo Hanafey Skills
- Performance Management
- Call Center
- Operations Management
- Process Improvement
- Public Speaking
- Management
- Call Centers
- Team Management
- Customer Service
- Team Leadership
- Business Process
- Cross-functional Team Leadership
- Leadership
- BPO
- Sales
- Customer Satisfaction
- Contact Centers
- Coaching
- Program Management
- Customer Experience
- Service Delivery
- Outsourcing
- CRM
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Business Process Improvement
- Customer Relationship Management
Angelo Hanafey Summary
- Angelo Hanafey, based in Dubai, AE, is currently a Marketing Manager at Emirates Insurance Company. Angelo Hanafey brings experience from previous roles at TFG (The Foschini Group). Angelo Hanafey holds a 2009 - 2010 Postgraduate Diploma in Management Practice (NQF Level 8) in Business Management Practice @ University of Cape Town. With a robust skill set that includes Performance Management, Call Center, Operations Management, Process Improvement, Public Speaking and more. Angelo Hanafey has 2 emails and 1 mobile phone numbers on RocketReach.
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