Master of Business Administration - MBA (Project Management)
2015 - 2017
Universidade Estácio de Sá
Bachelor of Arts - BA (Human Resources Management and Services)
2012 - 2014
IFF - Instituto Federal Fluminense
Information Technology (Concluído)
2004 - 2007
Angélica Manhães's Skills
IT Service Management
ERP
Service Desk
Microsoft Certified Professional
ITIL Certified
Microsoft Office
Operating Systems
Windows
COBIT
SAP R/3
Angélica Manhães's Summary
Angélica Manhães, based in Langley, BC, CA, is currently a Technical Support Analyst at FISPAN, bringing experience from previous roles at Top Producer Software, Hudson's Bay Company, Indra and TIVIT. Angélica Manhães holds a 2018 - 2020 Master of Business Administration - MBA @ University Canada West. With a robust skill set that includes IT Service Management, ERP, Service Desk, Microsoft Certified Professional, ITIL Certified and more, Angélica Manhães contributes valuable insights to the industry. Angélica Manhães has 2 emails on RocketReach.