Angela Wallace Email & Phone Number
Head of Customer Service Operations @ Haier Europe
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Angela Wallace Location
- Manchester, England, GB
Angela Wallace Work
- Head of Customer Service Operations @ (January 2018 - Present)
- Head Of Customer Experience @ M24Seven (October 2017 - January 2018)
- Head of Customer Service Operations @ (January 2016 - October 2017)
- Head of Service Centre Stockport BSkyB @ (March 2011 - May 2015)
- Operations Manager @ (June 2006 - March 2011)
- Operations Manager @ T-Mobile UK (March 2001 - December 2005)
Angela Wallace Education
- Wigan & Leigh College
Law (Economics and English)
Angela Wallace Skills
- BPO
- Broadband
- Budget Management
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication
- Complaint Management
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Service
- Delivering Change
- Driving Results
- Employee Engagement
- Engaging People
- Generating Revenue
- High Performance Teams
- Influence At All Levels
- Influential Communicator
- Leadership
- Leadership Development
- Leadership Development Coaching
- Leading transformational change
- Operational Improvement
- Operational Strategy
- Operations Management
- Outsourcing
- People Development
- Performance Management
- Process Improvement
- Project Delivery
- Project Management
- Project Set-up
- Relationship Management
- Resource Management
- Sales
- Service Delivery
- Sla
- Social Media
- Stakeholder Engagement
- Stakeholder Management
- Strategic Communications
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Workforce Management
- Public Speaking
- User Experience
- Microsoft Word
- Business Strategy
Angela Wallace Summary
- Angela Wallace, based in Manchester, England, GB, is currently a Head of Customer Service Operations at Haier Europe. Angela Wallace brings experience from previous roles at M24Seven, boohoo.com, BSkyB and British Gas. Angela Wallace holds a Law in Economics and English @ Wigan & Leigh College. With a robust skill set that includes BPO, Broadband, Budget Management, Business Process Improvement, Call Center and more. Angela Wallace has 2 emails and 2 mobile phone numbers on RocketReach.
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