Service Delivery Manager and Project Director @ BT Ireland
Angela Reid's Education
National University of Ireland, Galway
BA (Sociology & Politics)
1990 - 1993
APMP Certification
(APMP Certified)
Institute of Project Management
(Applied Diploma in Project Management)
LSB College
(Diploma in Marketing, Advertising & PR)
Prince2
(Prince2 Practitioner)
WIT
Certificate in Auctioneering & Estate Agency Management (IPAV)
Angela Reid's Skills
Change Management
Telecommunications
Program Management
CRM
Service Delivery
Management
Business Process
Outsourcing
Call Centers
Process Improvement
Angela Reid's Summary
Angela Reid, based in Catalonia, Spain, is currently a VP Global Customer Experience SC (CX) at dsm-firmenich, bringing experience from previous roles at Schneider Electric, American Power Conversion and APC by Schneider. Angela Reid holds a 1990 - 1993 BA in Sociology & Politics @ National University of Ireland, Galway. With a robust skill set that includes Change Management, Telecommunications, Program Management, CRM, Service Delivery and more, Angela Reid contributes valuable insights to the industry. Angela Reid has 2 emails and 3 mobile phone numbers on RocketReach.