Angel Saenz Email

Workforce Management Analyst @ ThirdLove

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Angel Saenz Location

Chico, CA, US

Angel Saenz Work

Workforce Management Analyst @ (April 2019 - Present)
Workforce Management Scheduling Coordinator @ (June 2016 - April 2019)
Workforce Management Analyst @ (March 2015 - June 2016)
Technical Support Specialist @ (November 2013 - March 2015)
Fabricator @ (August 2013 - November 2013)

Angel Saenz Education

Butte College
(Welding)
2012-2013

Angel Saenz Skills

Amazon Connect
Analytical Skills
Analytics
Arc Welding
Attention to Detail
Budgeting
Business Insights
Business Process Analysis
Business Process Outsourcing (BPO)
Business Requirements
Call Center Administration
Capacity Planning
ChatGPT
Coaching
Communication
Compliance Regulations
Computer-Aided Design (CAD)
Confidentiality
Cost Models
Creative Problem Solving
Creative Strategy
Critical Thinking
Cross-functional Team Leadership
Cross-team Collaboration
Customer Communication
Customer Service
Dashboards
Data Analysis
Data Analytics
Data Engineering
Data Integrity
Data Manipulation
Data Modeling
Data Storytelling
Data-driven Decision Making
Demand Planning
Emerging Trends
Emotional Intelligence
Escalation Process
Executive Presentation Skills
Forecasting
Google Sheets
Google Slides
Group Processes
IEX
Identifying Trends
Impact 360
Implementation Plans
Interactive Voice Response (IVR)
Key Metrics
Key Performance Indicators
Kustomer
Leadership
Looker (Software)
MIG Welding
Management
Management Software
Microsoft Excel
Microsoft Office
Microsoft Outlook
Negotiation
Nfocus
Operational Requirements
Optimization
Organizational Leadership
Presentations
Problem Solving
Process Analysis
Process Improvement Projects
Python
RTA
Relationship Building
Reporting & Analysis
Reporting Tool
Reports Analysis
Resource Allocation
Resource Management
Sensitive Information
Service Levels
Shiftboard
Skilled Multi-tasker
Staffing Plans
Strategy Execution
System Administration
TIG Welding
Tableau
Tactical Planning
Team Management
Team Performance
Team-focused
Time Management
Troubleshooting
Visualization
Voice over IP (VoIP)
WFO
Workforce Analytics
Workforce Management
Workgroups
Written Communication
eWFM

Angel Saenz Summary

Angel Saenz, based in Chico, CA, US, is currently a Workforce Management Analyst at Thirdlove. Angel Saenz brings experience from previous roles at Milestone Technologies, Inc. and Transfer Flow, Inc.. Angel Saenz holds a 2012 - 2013 Butte College. With a robust skill set that includes Amazon Connect, Analytical Skills, Analytics, Arc Welding, Attention to Detail and more. Angel Saenz has 1 emails on RocketReach.