Andy West Email & Phone Number

Director Analyst - B2B Customer Support and Service @ Gartner

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Andy West Location

Orlando, FL, US

Andy West Work

2025 - now Director Analyst - B2B Customer Support and Service @ Gartner
2024 - 2025 Senior Business Consultant @ CXponent
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2016 - 2025 Owner and Executive Consultant @ ibrightidea

2021 - 2024 Chief Operating Officer @ RedTeam
2020 - 2021 Sr. Consultant, Customer Experience (CX) and Contact Center @ The Northridge Group
2018 - 2020 Vice President, Global Customer Services @ Sage
2016 - 2018 Senior Director Revenue and Reporting Programs, Global Customer Services @ Sage
2013 - 2016 Director of Operations, North America Services @ Sage
2010 - 2013 Senior Manager of Operations, Enterprise Customer Support | Business Operations and Analysis @ Symantec
2009 - 2010 Manager - Business Operations and Analysis @ Symantec

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Andy West Education

W. P. Carey School of Business – Arizona State University
MBA (High Technology Management)
2000 - 2002
University of Minnesota Duluth
BS (Computer Science)
1992 - 1997
University of Minnesota Duluth
BBA (Finance)
1992 - 1997

Northwestern HS

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Andy West Skills

Leadership
Customer Experience
Cross-functional Team Leadership

Strategic Planning
Business Intelligence
Customer Service
Lead Generation
Executive Reporting
Customer Satisfaction
Business Process Improvement

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Andy West Summary

Andy West, based in Orlando, FL, US, is currently a Director Analyst - B2B Customer Support and Service at Gartner. Andy West brings experience from previous roles at CXponent, Bright Idea Insights, RedTeam Software and The Northridge Group. Andy West holds a 2000 - 2002 MBA in High Technology Management @ W. P. Carey School of Business – Arizona State University. With a robust skill set that includes Leadership, Customer Experience, Cross-functional Team Leadership, Strategic Planning, Business Intelligence and more. Andy West has 6 emails and 4 mobile phone numbers on RocketReach.

Andy West Emails

Found 6 emails

Andy West Phone Numbers

Found 6 phone numbers

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Andy West

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