Workforce Operations Manager @ AT&T and Delta Dental
Andy Stover Education
The University of Arizona Global Campus
Bachelor of Arts - BA (Operations Management and Analysis)
2020-2022
Andy Stover Skills
Account Management
Analytical Skills
Annual Planning
Auditing
Budget Process
Budgeting
Business Process Improvement
Capacity Planning
Change Management
Communication
Contact Center Operations
Contact Centers
Customer Experience
Customer Experience Management
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Data Analysis
Data Analytics
Financial Literacy
IEX
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Organizational Agility
Presentations
Problem Solving
Project Management
Project Planning
Sales
Service-Level Agreements (SLA)
Solution-oriented
Team Building
Team Leadership
Team Management
Telecommunications
Time Management
Training
Vendor Relations
Verint Workforce Optimization
Wireless
Workforce Management
Workforce Planning
eWFM
Planning
Sia
Resources
Andy Stover Summary
Andy Stover, based in Antelope, CA, US, is currently a Senior Manager, Workforce Management and Analysis at Blue Shield of California. Andy Stover brings experience from previous roles at AT&T Mobility and AT&T and Delta Dental. Andy Stover holds a 2020 - 2022 Bachelor of Arts - BA in Operations Management and Analysis @ The University of Arizona Global Campus. With a robust skill set that includes Account Management, Analytical Skills, Annual Planning, Auditing, Budget Process and more. Andy Stover has 3 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Andy Stover?
Find contact details for 700 million professionals.