Andy Roy Email & Phone Number
Customer Success Operations Manager @ PowerTime (Formerly PlanIt Schedule)
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Andy Roy Location
- Orlando, FL, US
Andy Roy Work
- Customer Success Operations Manager @ (January 2019 - Present)
- Customer Communities and Operations Specialist @ (June 2016 - January 2019)
- Business Analyst - Customer Experience @ (September 2010 - February 2016)
- Support Representative and Technical Account Manager @ (January 2005 - January 2010)
- Store Systems Support Tech @ (January 2002 - January 2005)
- Guest Service @ (January 1990 - January 2001)
Andy Roy Education
- Ithaca College
Bachelor of Science (B.S.) (Communication and Media Studies)
1984-1988
Andy Roy Skills
- Customer Experience
- Web Analytics
- User Experience
- SaaS
- Analytics
- Quality Assurance
- Strategy
- Social Media
- Content Management
- E-commerce
- Leadership
- Enterprise Software
- Training
- Call Center
- Peer-to-peer
- Peer Support
- Knowledge Management
- Call Centers
- Risk Management
- Management
- Business Analysis
- CRM
- Customer Experience Analysis
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- MS Excel Pivot Tables
- Microsoft Excel
- PowerPoint
- Quality Management
- Salesforce.com
- Strategic Relationships
- Vendor Management
Andy Roy Summary
- Andy Roy, based in Orlando, FL, US, is currently a Customer Success Operations Manager at PowerDMS. Andy Roy brings experience from previous roles at PowerDMS, Yahoo!, Retail Technologies Corporation (RTC) and ABC Fine Wine & Spirits. Andy Roy holds a 1984 - 1988 Bachelor of Science (B.S.) in Communication and Media Studies @ Ithaca College. With a robust skill set that includes Customer Experience, Web Analytics, User Experience, SaaS, Analytics and more. Andy Roy has 2 emails and 1 mobile phone numbers on RocketReach.
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