Andy Rodriguez Email
Technical Support Specialist @ Alinco IT Solutions
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Andy Rodriguez Location
- United States
Andy Rodriguez Work
- Technical Support Specialist @ (March 2025 - Present)
- Service Desk Analyst @ (April 2021 - June 2025)
Andy Rodriguez Education
- Rio Hondo College
Associate's degree (Cyber Security)
2022-2025
Andy Rodriguez Skills
- Active Directory
- Analytical Skills
- Authentication
- Autotask
- Bash
- Bomgar
- CLI
- Cisco Routers
- Cloud Networks
- Communication
- Computer Hardware
- Computer Hardware Troubleshooting
- Computer Programming
- Computer Repair
- Conflict Resolution
- Cryptography
- Customer Service
- Customer Support
- Cybersecurity
- Datto
- Describe Microsoft 365 apps and services
- Describe Microsoft 365 pricing, licensing, and support
- Describe cloud concepts
- Describe security, compliance, privacy, and trust in Microsoft 365
- Describe the capabilities of Microsoft Entra
- Describe the capabilities of Microsoft compliance solutions
- Describe the capabilities of Microsoft security solutions
- Describe the concepts of security, compliance, and identity
- Ethics in cybersecurity
- Five9
- Hardware
- Help Desk Support
- IBS
- IT Escalation
- Incident Response Playbooks
- Information Security
- Intrusion Detection Systems (IDS)
- Issue Identification
- Linux
- Mac
- Microsoft Office
- NIST Cybersecurity Framework (CSF)
- NIST Risk Management Framework (RMF)
- Network Architecture
- Network Security
- Network Troubleshooting
- Okta Single Sign-On
- PEP 8 style guide
- Password Resets
- Problem Solving
- Python (Programming Language)
- Python Programming
- RDP
- Risk Management
- SQL
- Salesforce.com
- Security Audits
- Security Hardening
- Security Information and Event Management (SIEM)
- Security Information and Event Management (SIEM) tools
- Technical Documentation
- Technical Support
- Threat Analysis
- Ticketing Systems
- Tier 1
- Tier 2
- Time-efficient
- Transmission Control Protocol / Internet Protocol (TCP/IP)
- Virtual Private Network (VPN)
- Vulnerability Assessment
- Vulnerability Management
- Written Communication
- kisok
- lockout
Andy Rodriguez Summary
- Andy Rodriguez, based in United States, is currently a Technical Support Specialist at Alinco IT Solutions. Andy Rodriguez brings experience from previous roles at DecisionOne. Andy Rodriguez holds a 2022 - 2025 Associate's degree in Cyber Security @ Rio Hondo College. With a robust skill set that includes Active Directory, Analytical Skills, Authentication, Autotask, Bash and more. Andy Rodriguez has 1 emails on RocketReach.
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