Andy Roberts Email
Senior Manager - Planning @ Trust Alliance Group
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Andy Roberts Location
- Warrington, GB
Andy Roberts Work
- 2024 -now Senior Manager - Planning @
- 2021 -now Director @ Contrast Planning Solutions
- 2022 -2023 Resource Planning Manager @
- 2020 -2021 CCaaS Manager @
- 2011 -2020 Director of Strategic Planning @
- 2010 -2011 Planning Architect @ Vertex Data Science Limited
- 2010 -2010 Senior Planning Analyst @ CFS
- 2009 -2010 Business Support and Efficiency Manager @ Vertex Data Science Limited
- 2008 -2009 Senior Planning Analyst @ CFS
- 2007 -2008 Analyst and Developer @
- 2006 -2007 EOI Specialist @
- 2006 -2006 Lead Development Architect @ Vertex Data Science Limited
- 2005 -2006 Senior Planning Analyst @ Vertex Data Science Limited
- 2004 -2005 Implementation Manager @ Business Readiness
- 2003 -2004 Delivery Manager @ The Vertex Way
- 2001 -2003 Senior Analyst @ Shared Services
- 2000 -2001 Webmaster and Core Technologies Developer @ BSOFTB Technologies Limited
- 1999 -2000 Analyst Developer @
- 1996 -1999 Business Analyst @ Business Services
Andy Roberts Education
- Culcheth High School 1986-1991
- Bolton Institute of Higher
Andy Roberts Skills
- Stakeholder Management
- Workforce Management
- Contact Centers
- Outsourcing
- Business Process Improvement
- Project Delivery
- Resource Management
- Change Management
- Call Center
- Capacity Planning
- Business Analysis
- Business Process Mapping
- BPO
- Business Transformation
- Service Delivery
- Process Improvement
- Financial Services
- Call Centers
- Project Planning
- Inbound Marketing
- Leadership
- Analysis
- Forecasting
- Performance Management
- Sla
- Data Analysis
- Avaya
- Governance
- Program Management
- Customer Experience
- Integration
- Offshoring
- Management
- CRM
- Performance Improvement
- Business Process
- Business Strategy
- Telecommunications
- Planning
- Operations
- Customer Relationship Management Crm
- Customer Relationship Management
Andy Roberts Summary
- Andy Roberts, based in Warrington, GB, is currently a Senior Manager - Planning at Trust Alliance Group. Andy Roberts brings experience from previous roles at Contrast Planning Solutions, Serco and Webhelp UK. Andy Roberts holds a 1986 - 1991 Culcheth High School. With a robust skill set that includes Stakeholder Management, Workforce Management, Contact Centers, Outsourcing, Business Process Improvement and more. Andy Roberts has 1 emails on RocketReach.
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