Andy Ralphs Email & Phone Number
Chief Executive Officer @ Isle of Man Government
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Andy Ralphs Location
- United Kingdom
Andy Ralphs Work
- Chief Executive Officer @ (November 2023 - Present)
- Non Executive Director @ (January 2023 - Present)
- Strategic Director Customer and Corporate Services @ (November 2018 - May 2023)
- Director of Customer Service and IT @ (January 2018 - November 2018)
- Customer Experience Strategy Director, Barnet Partnership @ (July 2016 - January 2018)
- Head of Digital Service Centre Transformation @ (June 2015 - July 2016)
- Head of Contact Centre Services @ (January 2014 - June 2015)
- Interim Customer Services Director @ Essex County Council (April 2013 - January 2014)
- Deputy Director (Contact Centres) @ Genesis Housing Group (December 2010 - April 2013)
- Transformation Programme Manager @ (July 2010 - January 2011)
- Customer First Programme Manager @ (April 2008 - August 2010)
- Interim Contact Centre Manager @ (December 2007 - November 2008)
- Group Manager Customer Services @ (April 2003 - February 2007)
- Programme Manager @ Home Office
Andy Ralphs Education
- Clayesmore 1980-1986
- St Johns School, Sidmouth, Devon 1980-1983
Andy Ralphs Skills
- Program Management
- Customer Relations
- Call Center
- Telecommunications
- Government
- Transformation/Change
- Local Government
- Central Government
- Private Sector
- Third Sector
- Contact Centre
- Strategic Planning
- Outstanding Customer Service
- Innovation
- Change Management
- Contact Centers
- Training Delivery
- Call Centers
- Customer Experience
- Project Management
- Customer Service
- Training
- Recruiting
- Management
- Business Transformation
- Team Leadership
- Business Strategy
- Service Delivery
- Stakeholder Management
- Customer Satisfaction
- Public Sector
- Procurement
- Business Development
- Marketing Strategy
- Social Media
Andy Ralphs Summary
- Andy Ralphs, based in United Kingdom, is currently a Chief Executive Officer at Isle of Man Government. Andy Ralphs brings experience from previous roles at Plymouth Active Leisure, Plymouth City Council, London Borough of Lambeth and Capita Local Public Services. Andy Ralphs holds a 1980 - 1986 Clayesmore. With a robust skill set that includes Program Management, Customer Relations, Call Center, Telecommunications, Government and more. Andy Ralphs has 2 emails on RocketReach.
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