AVP - Digital Customer Care @ (March 2022 - October 2023)
AVP - Corporate Transformation @ (July 2020 - February 2022)
AVP - Corporate Strategy @ (December 2019 - June 2020)
AVP - Automation @ (February 2017 - November 2019)
Executive Director - Training Design and Delivery @ (October 2014 - January 2017)
Director - Business Operations @ (January 2013 - September 2014)
Director - Consumer Mobility Support @ (July 2011 - December 2012)
Director - DSL Consumer Support @ (March 2010 - June 2011)
Associate Director - U-verse Customer Care @ (August 2008 - March 2010)
Area Manager U-verse Network Operations @ (July 2005 - August 2008)
Manager Enterprise Business Customer Care @ (June 2004 - June 2005)
Captain - Infantry @ (May 1997 - May 2002)
Andy McDonald Education
University of Texas
Master Of Business Administration (Accounting, Finance)
2002-2004
United States Military Academy
Bachelor Of Science (Engineering)
1993-1997
Andy McDonald Skills
Leadership
Six Sigma
Customer Experience
Team Building
Strategic Partnerships
Account Management
Start Ups
Financial Modeling
Forecasting
Telecommunications
Business Analysis
Business Development
Negotiation
Vendor Management
Competitive Analysis
Team Leadership
Process Improvement
Solutions
Strategic Planning
Strategy
Management Consulting
Business Planning
Operations Management
Contact Centers
Program Management
Risk Management
Business Process
Cross Functional Team Leadership
Change Management
Product Management
Customer Service
Financial Analysis
Contract Negotiation
Project Planning
Business Process Improvement
Business Strategy
Management
Project Management
Coaching
Outsourcing
Analytics
Wireless
Wireless Technologies
Call Centers
Mergers and Acquisitions
Integration
CRM
Analysis
Andy McDonald Summary
Andy McDonald, based in Denver, CO, US, is currently a SVP - Network Plant Operations at Altice USA. Andy McDonald brings experience from previous roles at AT&T. Andy McDonald holds a 2002 - 2004 Master Of Business Administration in Accounting, Finance @ University of Texas. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Team Building, Strategic Partnerships and more. Andy McDonald has 1 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Andy McDonald?
Find contact details for 700 million professionals.