Senior Customer Success Director @ (July 2024 - August 2025)
Senior Account Manager @ (April 2022 - July 2024)
Senior Customer Success Manager @ (October 2017 - April 2022)
Customer Success Manager @ (March 2016 - October 2017)
Business Development @ ORS Global Ltd (September 2013 - March 2016)
Marketing and Business Development Associate and Public Relations @ Wallops Wood Ltd (May 2012 - July 2015)
General Management Consultant @ Fit Port Ltd (July 2014 - November 2014)
Customer Service Advisor @ (May 2011 - July 2014)
Andy Kay Education
Solent University
Bachelor's Degree (Sound Engineering and Record Production)
2010-2013
Chichester High School Sixth Form 2006-2008
Felpham Community College 2001-2006
Andy Kay Skills
Account Management
Business Development
Business Strategy
Churn Management
Coaching
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
Enterprise Software
Growth Strategies
Leadership
Leadership Development
Management
Marketing
Marketing Strategy
Project Management
Public Relations
Sales
Senior Stakeholder Management
Social Media Marketing
Software as a Service (SaaS)
Solution Delivery
Strategic Account Growth
Strategic Thinking
Team Leadership
Technology Trends
Training & Development
Training Plans
Intuition
Customer Relationship Management Crm
Producers
Active Team Player
Training and Development
Knowledge Hungry Learner
Customer Relationship Management
Andy Kay Summary
Andy Kay, based in Bosham, GB, is currently a EMEA Cross-Sell Specialist – Advance and Hyper Personalisation at Dotdigital. Andy Kay brings experience from previous roles at Dotdigital, Fresh Relevance (a Dotdigital company), Webeo and Lead Forensics. Andy Kay holds a 2010 - 2013 Bachelor's Degree in Sound Engineering and Record Production @ Solent University. With a robust skill set that includes Account Management, Business Development, Business Strategy, Churn Management, Coaching and more. Andy Kay has 1 emails on RocketReach.
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