2015 -
2017 Director Customer Service Operations Control and Implementation @
2014 -
2015 Director Customer Call Center @
2012 -
2014 Director of Policy Services - Life and Annuity @ CNO Financial Group
2009 -
2012 Director - Call Center @
2007 -
2009 Director of Customer Call Center @
2004 -
2007 Operations Manager @
2001 -
2003 Operations Manager @
Andy Hite Education
University of Phoenix 2006
-
2009
Saint Xavier High School 1988
-
1991
Andy Hite Skills
Project Management
Call Center
Customer Service
Process Improvement
Workforce Planning
Leadership
Call Centers
Credit Cards
Insurance
Operations Management
Vendor Management
Organization
Training
Critical Thinking
Strategic Planning
Coaching
Customer Experience
Outsourcing
Banking
Performance Management
Team Building
Management
Business Process Improvement
Customer Satisfaction
Risk Management
Leadership Development
Strategy
Analysis
Change Management
Allyship
Diversity & Inclusion
Hiring Practices
Interpersonal Skills
Andy Hite Summary
Andy Hite, based in Fishers, IN, US, is currently a Vice President, Customer Service at CNO Financial Group. Andy Hite brings experience from previous roles at CNO Financial Group. Andy Hite holds a 2006 - 2009 University of Phoenix. With a robust skill set that includes Project Management, Call Center, Customer Service, Process Improvement, Workforce Planning and more. Andy Hite has 2 emails and 2 mobile phone numbers on RocketReach.
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